PH36303: OK AND CLOSE BUTTON DO NOT WORK IN THE NON-INTERACTIVE VIEWER WHEN USING GOOGLE CHROME AND MICROSOFT EDGE

APAR status

• Closed as program error.

Error description

• When running a Report that has a syntax error in a query from
  Edit mode the Ok and Close buttons do not work to close the
  error in Google Chrome and Microsoft Edge browsers.
  

Local fix

• Close the Browser tab and return to the Report in edit mode or
  if you want a 2nd tab open to the default Cognos Analytics
  portal page close the HTML report with the switcher menu.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All Users                                                    *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See Error Description                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Upgrade to IBM Cognos Analytics 11.1.7 Fix Pack 6            *
  ****************************************************************
  

Problem conclusion

• Code Fix
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  COGNOS ANALYTIC

• Fixed component ID

  5724W12XX

Applicable component levels