IBM Support

PH36166: CHARTS IN DASHBOARD ERRORS WHEN THERE ARE NULL VALUES: QUERY SERVICE INTERNAL ERROR HAS OCCURRED ...

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as fixed if next.

Error description

  • Some Charts in Dashboard return an error when there are NULL
    (missing) values in the data:
    Query Service internal error has occurred, please see the log
    for details.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See Error Description                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to IBM Cognos Analytics 12.0.2                       *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PH36166

  • Reported component name

    COGNOS ANALYTIC

  • Reported component ID

    5724W12XX

  • Reported release

    B0A

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-04-09

  • Closed date

    2024-01-18

  • Last modified date

    2024-01-18

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSTSF6","label":"Cognos Analytics"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"B0A","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

Document Information

Modified date:
24 January 2024