PH34298: 'SERVER BUSY' POP UP IS TURNED UP IN FRAMEWORK MANAGER WHEN LOCAL-SERVER.XML HAS BEEN SET IN CA SERVER.

APAR status

• Closed as program error.

Error description

• When local-server.xml has been set for LTPA token in Cognos
  Analytics server, 'Server busy' pop up is turned up in Framework
  Manager on Windows 10 or Windows 2016. This pop up issue occurs
  when leaving for around 5-10 seconds on a logon page provided by
  Windows. Even if adding CA server to 'Trusted sites' under
  Internet Explorer option, the issue is not resolved. This issue
  didn't occur on Windows 8 and Windows 2012.
  

Local fix

• Log into Framework Manager as soon as possible after the logon
  page is appeared.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All Users                                                    *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See Error Description                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Upgrade to IBM Cognos Analytics 11.1.7 Interim Fix 8         *
  ****************************************************************
  

Problem conclusion

• Code Fix
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  COG FRAMEWRK MG

• Fixed component ID

  5724W12FM

Applicable component levels