IBM Support

PH33644: CONFIGURE DASHBOARD HANGS WITH SPINNING CIRCLE AFTER ACTIVATING ENVIRONMENT DURING MANUAL UPGRADE TO 5.1.0.9

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APAR status

  • Closed as program error.

Error description

  • Manual upgrade from e.g. ADDI 5.1.0.5 to 5.1.0.9 seems to hang
in step 8a of
https://www.ibm.com/support/knowledgecenter/SSRR9Q_5.1.0/ibm_ad_
user_manual/upgrading_to_ibm_ad_v5_1_0_9.html#upgrading_to_ibm_a
d_v5_1_0_9__5105 showing a spinning circle in the browser
screen after activating the Environment.  This problem seems to
occur especially if there are Environments defined with no
Relational Database Servers.  The Dashboard becomes unavailable.

Local fix

  • under investigation

Problem summary

  • Fixed without code changes. We found an issue with the manual
steps described on the KC which caused this issue.

Problem conclusion

  • The steps have been updated and are now available  on
https://www.ibm.com/support/knowledgecenter/SSRR9Q_5.1.0/ibm_ad_
user_manual/upgrading_to_ibm_ad_v5_1_0_9.html#upgrading_to_ibm_a
d_v5_1_0_9__5105, step 8, point a). That step used to be lower
in the bullet points which was causing the loading spinner to
get stuck.

Temporary fix

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    PH33644
    • 

  • Reported component name
    APPL DISCOVERY
    • 

  • Reported component ID
    5737B1600
    • 

  • Reported release
    510
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2021-01-20
    • 

  • Closed date
    2021-03-15
    • 

  • Last modified date
    2021-03-15
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    APPL DISCOVERY
    • 

  • Fixed component ID
    5737B1600
    • 



Applicable component levels


    








      
              
                            

              

              [{"Line of Business":{"code":"LOB35","label":"Mainframe SW"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSRR9Q","label":"IBM Application Discovery for IBM Z"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"510"}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            16 March 2021
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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