APAR status
Closed as program error.
Error description
The WebSphere Application server file startserver.log will show exceptions indicating the file is in use when the WebSphere service is defined to use startserver.log as the service logfile.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: IBM WebSphere Application Server Windows * * services users * **************************************************************** * PROBLEM DESCRIPTION: Logging is incorrect when the * * WebSphere Windows service is * * configured to use startServer.log. * **************************************************************** * RECOMMENDATION: * **************************************************************** The WebSphere Application server writes data to the startServer.log file. Some products have documented adding the WebSphere Windows service (wasservice) using startServer.log as the service log. If the service is configured to use the same logfile as the application server, log entries will be overwritten and an exception stating that the file is in use may be reported.
Problem conclusion
The service has been modified to use startserver_service.log as its logfile when it is defined with logfile startserver.log. Requests have been submitted to update IBM documentation using startServer.log as the service logfile. The fix for this APAR is targeted for inclusion in fix pack 8.5.5.20 and 9.0.5.7. For more information, see 'Recommended Updates for WebSphere Application Server': https://www.ibm.com/support/pages/node/715553
Temporary fix
Comments
APAR Information
APAR number
PH33596
Reported component name
WEBSPHERE APP S
Reported component ID
5724J0800
Reported release
850
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2021-01-20
Closed date
2021-01-25
Last modified date
2021-01-25
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
WEBSPHERE APP S
Fixed component ID
5724J0800
Applicable component levels
R850 PSY
UP
R900 PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSEQTP","label":"WebSphere Application Server"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
02 November 2021