APAR status
Closed as program error.
Error description
The problem starts with the CWSID0019I: Configuration reload, triggered by a BPM config change. This causes the SIBus to recreate several queues and move any existing messages from the old version of the queue to the new one. In this case there is an MQLink running actively putting messages on one of the queues. While doing this it discovers that the version of the queue it started putting the new message on to has disappeared, causing the issue. The messages themselves may be put on the exception destination, which can be checked for any expected messages.
Local fix
N/A
Problem summary
**************************************************************** * USERS AFFECTED: BPM users of IBM WebSphere Application * * Server * **************************************************************** * PROBLEM DESCRIPTION: CWSIK0901E: AN INTERNAL MESSAGING * * ERROR * **************************************************************** * RECOMMENDATION: Apply the fix. * **************************************************************** An FFDC is produced like: 1/5/21 14:44:26:261 CET] 000000cc FfdcProvider W com.ibm.ws.ffdc.impl.FfdcProvider logIncident FFDC1003I: FFDC Incident emitted on /var/log/apps/ffdc/server_65a8f6b7_21.01.05_14. 44.26.2226953516534073261358.txt com.ibm.ws.sib.processor.impl.ConsumerDispatcher.storeMessage 1:771:1.280.8.1 [1/5/21 14:44:26:262 CET] 000000cc ConsumerDispa 1 (com.ibm.ws.sib.processor.impl.ConsumerDispatcher) [:] Tracing exception: com.ibm.ws.sib.msgstore.InvalidAddOperation: CWSIS0004E: It is not possible to add MessageItem@b3996255[D1B9F6A082A357B3_104500352,ID:c3e2d840d4d9 d8f24040404040404040d9137b0689e2f788,-1,com.ibm.ws.sib.mfp.impl .JsJmsBytesMessageImpl@72fb31c0{SysMsgId=D1B9F6A082A357B3_10450 0352}] to com.ibm.ws.sib.processor.impl.store.itemstreams.PtoPLocalMsgsIt emStream@538e7e3f because it is not in a data store. at com.ibm.ws.sib.msgstore.ItemStream.addItem(ItemStream.java:106) at com.ibm.ws.sib.msgstore.ItemStream.addItem(ItemStream.java:146) at com.ibm.ws.sib.processor.impl.ConsumerDispatcher.storeMessage(C onsumerDispatcher.java:753) at com.ibm.ws.sib.processor.impl.ConsumerDispatcher.internalPut(Co nsumerDispatcher.java:1579) at com.ibm.ws.sib.processor.impl.ConsumerDispatcher.put(ConsumerDi spatcher.java:959) at com.ibm.ws.sib.processor.impl.PtoPInputHandler.internalHandleMe ssage(PtoPInputHandler.java:786) at com.ibm.ws.sib.processor.impl.PtoPInputHandler.handleProducerMe ssage(PtoPInputHandler.java:285) at com.ibm.ws.sib.processor.impl.ProducerSessionImpl.send(Producer SessionImpl.java:643) at com.ibm.ws.sib.comms.mq.link.MQLinkReceiver.forwardMessage(MQLi nkReceiver.java:825) at com.ibm.ws.sib.comms.mq.link.MQLinkReceiver.doMessage(MQLinkRec eiver.java:1960) at com.ibm.ws.sib.comms.mq.link.MQLinkReceiver.dataReceived(MQLink Receiver.java:2308) at com.ibm.ws.sib.mqfapchannel.impl.MQFapReadCallback.complete(MQF apReadCallback.java:234) at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCom pleted(AioReadCompletionListener.java:175) at com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsy ncFuture.java:217) at com.ibm.io.async.AsyncChannelFuture.fireCompletionActions(Async ChannelFuture.java:161) at com.ibm.io.async.AsyncFuture.completed(AsyncFuture.java:138) at com.ibm.io.async.ResultHandler.complete(ResultHandler.java:204) at com.ibm.io.async.ResultHandler.runEventProcessingLoop(ResultHan dler.java:775) at com.ibm.io.async.ResultHandler$2.run(ResultHandler.java:905) at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1892)
Problem conclusion
The fix for this APAR is targeted for inclusion in fix packs 8.5.5.20 and 9.0.5.8. For more information, see 'Recommended Updates for WebSphere Application Server': https://www.ibm.com/support/pages/node/715553
Temporary fix
Comments
APAR Information
APAR number
PH33368
Reported component name
WEBS APP SERV N
Reported component ID
5724H8800
Reported release
850
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2021-01-14
Closed date
2021-06-08
Last modified date
2021-06-08
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
WEBS APP SERV N
Fixed component ID
5724H8800
Applicable component levels
R850 PSY
UP
R900 PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSEQTP","label":"WebSphere Application Server"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
01 November 2021