IBM Support

PH30984: INCREASE COLLECTOR TOOL MAX HEAP MEMORY SIZE

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APAR status

  • Closed as program error.

Error description

  • When using the collector tool to collect a full log and
    configuration information, there is high memory consumption and
    users may encounter an OutOfMemoryError.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  All users of IBM WebSphere Application      *
    *                  Server                                      *
    ****************************************************************
    * PROBLEM DESCRIPTION: High Memory Usage when using the        *
    *                      collector tool                          *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    When using the collector tool to collect a full
    log and configuration information, there might be a high memory
    consumption and users may encounter an OutOfMemoryError.
    

Problem conclusion

  • The collector tool script was updated to include
    the max heap memory size.
    
    The fix for this APAR is targeted for inclusion in fix pack
    8.5.5.19 and 9.0.5.7. For more information, see 'Recommended
    Updates for WebSphere Application Server':
    https://www.ibm.com/support/pages/node/715553
    

Temporary fix

Comments

APAR Information

  • APAR number

    PH30984

  • Reported component name

    WEBS APP SERV N

  • Reported component ID

    5724H8800

  • Reported release

    900

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-10-28

  • Closed date

    2020-11-10

  • Last modified date

    2020-11-10

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WEBS APP SERV N

  • Fixed component ID

    5724H8800

Applicable component levels

  • R850 PSY

       UP

  • R900 PSY

       UP

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Document Information

Modified date:
01 November 2021