APAR status
Closed as program error.
Error description
"The Cognos Analytics server can't communicate with the Jupyter server" message while logged in through an https-enabled gateway/webserver and creating a new notebook to an http-enabled Jupyter server.
Local fix
Use an http-enabled dispatcher or gateway to login to Cognos to create a new Jupyter notebook.
Problem summary
**************************************************************** * USERS AFFECTED: * * All Users * **************************************************************** * PROBLEM DESCRIPTION: * * See Error Description * **************************************************************** * RECOMMENDATION: * * Upgrade to IBM Cognos Analytics 11.1.7 Fix Pack 2 * ****************************************************************
Problem conclusion
Code Fix
Temporary fix
Comments
APAR Information
APAR number
PH30320
Reported component name
COGNOS ANALYTIC
Reported component ID
5724W12XX
Reported release
B0A
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2020-10-07
Closed date
2020-12-15
Last modified date
2020-12-15
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
COGNOS ANALYTIC
Fixed component ID
5724W12XX
Applicable component levels
[{"Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSTSF6","label":"IBM Cognos Analytics"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"B0A"}]
Document Information
Modified date:
16 December 2020