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PH29771: DATE CALCULATION FAILS TO LOAD IN A DASHBOARD WITH THE ERROR "FILTER VALUES CAN'T BE LOADED"

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APAR status

  • Closed as fixed if next.

Error description

  • A date calculation fails to load when used as a filter in a
    dashboard with a  "Filter values cannot be loaded" error.
    
    If the calculation is brought into the dashboard canvas, it also
    fails with the following QueryService error:
    
    {"errors":[{"code":"XQE-GEN-0018","message":"Query Service
    internal error has occurred, please see the log for
    details."},{"code":"","message":"java.lang.UnsupportedOperationE
    xception"}]}
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See Error Description                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to IBM Cognos Analytics 11.2.2                       *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PH29771

  • Reported component name

    COGNOS ANALYTIC

  • Reported component ID

    5724W12XX

  • Reported release

    B0D

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-09-22

  • Closed date

    2022-03-28

  • Last modified date

    2022-03-28

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

[{"Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSTSF6","label":"Cognos Analytics"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"B0D"}]

Document Information

Modified date:
29 March 2022