IBM Support

PH29315: LOWER LEVEL COLUMN DEPENDENCIES IN DATA MODULES WHEN JOINING MULTIPLE DATA SOURCES CAUSE ERROR IN DASHBOARDS

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APAR status

  • Closed as program error.

Error description

  • When a data module uses multiple data sources, in this case a
    Data Set for the fact table, an uploaded file for the Products
    table, and a Data Server for the Time table. When column
    dependencies are defined for Products and Time and a dashboard
    is created where tables for Products and Time are used to filter
    fact-based widgets on the dashboard, you receive the following
    error when trying to filter: Query Service internal error has
    occurred, please see the log for details. This seems to only
    occur when the fact-based widget has a column that is at a lower
    level of granularity than the column dependency on which the
    relationship join is based. In this case, adding Product to the
    widget when the filter widget is based on Product Type (which is
    the level joined to the fact table) causes the error.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See Error Description                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to IBM Cognos Analytics 11.1.7 Fix Pack 2            *
    ****************************************************************
    

Problem conclusion

  • Code Fix
    

Temporary fix

Comments

APAR Information

  • APAR number

    PH29315

  • Reported component name

    COG DASHBOARDS

  • Reported component ID

    5724W12DB

  • Reported release

    B0A

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-09-09

  • Closed date

    2020-12-15

  • Last modified date

    2020-12-15

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    COG DASHBOARDS

  • Fixed component ID

    5724W12DB

Applicable component levels

[{"Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSTSF6","label":"IBM Cognos Analytics"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"B0A"}]

Document Information

Modified date:
16 December 2020