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PH24342: CHANGES TO EMAIL IN USER PROPERTIES DOESN'T SAVE AFTER LOGOFF

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APAR status

  • Closed as fixed if next.

Error description

  • Steps to reproduce:
    Any CA 11.1.4 or 11.1.5
    Login as yourself, e.g. using Bluepages
    Click on user icon on the top right, to to My preferences
    Click on Personal tab
    Edit email. E.g. instead of user.name@ibm.com use
    test@domain.test
    Click away, e.g. on Home
    Click back to My preferences > Personal > Email and check the
    setting - it's still there.
    Next, log off, and log back in and check again.
    Old email will be there instead of the on set above.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See Error Description                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to IBM Cognos Analytics 11.2.2                       *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PH24342

  • Reported component name

    COGNOS ANALYTIC

  • Reported component ID

    5724W12XX

  • Reported release

    B00

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-04-13

  • Closed date

    2022-03-28

  • Last modified date

    2022-03-28

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

[{"Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSTSF6","label":"Cognos Analytics"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"B00"}]

Document Information

Modified date:
29 March 2022