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PH23900: PRESENTATION SERVICE THROWS AN ERROR WHICH IS NOT ACTUALLY ONE FOR PRS-PRO-0511 MESSAGE IN THE LOGS

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APAR status

  • Closed as fixed if next.

Error description

  • Cognosserver.log shows an error message which is not one,
    despite the logging level set to minimal
    ERROR    Audit.xts    [Thread-401]                NA
    Info        Success    PresentationService        PRS-PRO-0511 A
    partial reinitialization of the XTS processor is required.
    

Local fix

  • n/a
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See Error Description                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to IBM Cognos Analytics 11.2.2                       *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PH23900

  • Reported component name

    COG ADMINISTRAT

  • Reported component ID

    5724W12AD

  • Reported release

    B0A

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-03-31

  • Closed date

    2022-05-11

  • Last modified date

    2022-05-11

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

[{"Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSTSF6","label":"Cognos Analytics"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"11.0"}]

Document Information

Modified date:
12 May 2022