IBM Support

PH22294: WHEN USING THE RAVE CHART AZ.GAUGEPANEL_11.ZIP IN A REPORT THEN AN ERROR MESSAGE APPEARS

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APAR status

  • Closed as Permanent restriction.

Error description

  • When using the rave chart az.GaugePanel_11.zip in a report then
    the following error message appears:
    
    RSV-SRV-0040 The report server encountered an internal error.
    Check additional information associated with this error message.
    If cause of problem cannot be ascertained, increase the logging
    level in the IBM Cognos administration tool and reproduce the
    conditions that caused the error. If the problem persists, see
    the problem determination information on the IBM Cognos Support
    Portal page at
    http://www-947.ibm.com/support/entry/portal/Overview/Software/In
    formation_Management/Cognos_Business_Intelligence.
    CCLRuntimeError:SOAP Fault:Fatal:
    <faultcode>SOAP-ENV:Server</faultcode><faultstring>Internal
    server error. Failed to create
    response.</faultstring><details>Error:
    com.ibm.ba.vis.service.VisualizationException: ECS-VOS-1002
    VisOutput-Servicefehler.: Scale span of 1.0 less than one
    twentieth of total field range.
    

Local fix

  • no
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * n/a                                                          *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * see formal description                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • A fix will not be provided in the old visualization.  Please use
    the new visualizations that are available in the current release
    of our software.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PH22294

  • Reported component name

    COG REPORT STUD

  • Reported component ID

    5724W12RS

  • Reported release

    B0A

  • Status

    CLOSED PRS

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-02-17

  • Closed date

    2022-12-05

  • Last modified date

    2022-12-05

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSTSF6","label":"Cognos Analytics"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"B0A","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

Document Information

Modified date:
05 December 2022