IBM Support

PH21934: PROFILE ROOT IS NOT CAPTURED BY COLLECTOR TOOL FOR WINDOWS 2016

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • INVENTORY FILE IS NOT SETTING PROFILE ROOT FOR WINDOWS VERSIONS
ABOVE WINDOWS 2012.

Local fix

  • 



Problem summary


    

  • ****************************************************************
* USERS AFFECTED:  All users of IBM WebSphere Application      *
*                  Server                                      *
****************************************************************
* PROBLEM DESCRIPTION: PROFILE_HOME files not being            *
*                      collected by collector tool in recent   *
*                      Windows platforms                       *
****************************************************************
* RECOMMENDATION:                                              *
****************************************************************
PROFILE_HOME files not being collected by collector tool for
recent Windows systems. The ProfileRoot was being set as null,
and the tool could not collect files under profile's
configuration directories.

    



Problem conclusion


    

  • ProfileRoot is being set for all Windows systems and collector
tool collects profile's configuration directories.

The fix for this APAR is targeted for inclusion in fix pack
9.0.5.4 and 8.5.5.18.  For more information, see 'Recommended
Updates for WebSphere Application Server':
http://www.ibm.com/support/docview.wss?rs=180&uid=swg27004980

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    PH21934
    • 

  • Reported component name
    WEBSPHERE APP S
    • 

  • Reported component ID
    5724J0800
    • 

  • Reported release
    900
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2020-02-10
    • 

  • Closed date
    2020-04-28
    • 

  • Last modified date
    2020-04-28
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    WEBS APP SERV N
    • 

  • Fixed component ID
    5724H8800
    • 



Applicable component levels


    

  • R850  PSY
       UP
    • 

  • R900  PSY
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSEQTP","label":"WebSphere Application Server"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"9.0","Line of Business":{"code":"LOB45","label":"Automation"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            02 November 2021
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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