IBM Support

PH21676: ISPF DSG CAN RETURN UNABLE TO RECEIVE DATA FROM CAE AGENT: CAN'T READ DSECT, ERRNO 37

A fix is available

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • ISPF DSG can return UNABLE TO RECEIVE DATA FROM CAE AGENT: Can't
    read dsect, errno 37 or UNABLE TO RECEIVE DATA FROM CAE AGENT:
    Can't read dsect, errno 167 during retrieval of a huge number of
     dsects in Activity Summaries
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED: IBM Db2 Query Monitor for z/OS 3.3.0         *
    *                 users of component                           *
    *                 - CAE server                                 *
    *                 - CAE Agent & Networking                     *
    *                 - ISPF client                                *
    *                 - Data Sharing                               *
    *                 - CQM Data Offload and Batch Reporting       *
    ****************************************************************
    * PROBLEM DESCRIPTION: ISPF DSG can return UNABLE TO RECEIVE   *
    *                      DATA FROM CAE AGENT in ISPF client in   *
    *                      DSG mode during retrieval of a huge     *
    *                      amount of records(dsects) in Activity   *
    *                      Summaries.                              *
    ****************************************************************
    * RECOMMENDATION: Apply the PTF.                               *
    ****************************************************************
    ISPF DSG can return "UNABLE TO RECEIVE DATA FROM CAE AGENT:
    Can't read dsect, errno 37" if the number of
    retrieved records (dsects) in Activity Summaries was huge.
    The error was not stable, it required at least 3000-5000 dsects
    generated in activity summaries, no matter what was the type of
    the drilldown (plan, authid, etc.).
    The error happened in ISPF Datasharing mode only.
    

Problem conclusion

  • The fix removes the constraint to the number of retrieved
    records(dsects) and so removes error in ISPF client.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PH21676

  • Reported component name

    DB2 QUERY MONIT

  • Reported component ID

    5655E6701

  • Reported release

    330

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-02-04

  • Closed date

    2020-02-05

  • Last modified date

    2020-03-02

  • APAR is sysrouted FROM one or more of the following:

    PH18566

  • APAR is sysrouted TO one or more of the following:

    UI67721

Modules/Macros

  • CQM@WDB2 CQMBLOB  CQMCAE   CQMCREOR CQMEO    CQMSWD
    

Fix information

  • Fixed component name

    DB2 QUERY MONIT

  • Fixed component ID

    5655E6701

Applicable component levels

  • R330 PSY UI67721

       UP20/02/07 P F002

Fix is available

  • Select the PTF appropriate for your component level. You will be required to sign in. Distribution on physical media is not available in all countries.

[{"Business Unit":{"code":"BU054","label":"Systems w\/TPS"},"Product":{"code":"SG19M","label":"APARs - z\/OS environment"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"3.3.0","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
14 December 2020