PH20604: DASHBOARD TAB FILTER SHOWING INCORRECT VALUE

APAR status

• Closed as documentation error.

Error description

• When the Data Source package is changed for an existing
  dashboard the filter Tab will display the old, no longer
  existing, value while the dashboard is filtered on the new
  values. This happens if dimensional data is used.
  
  This is caused by the fact that the filter is saved in the
  dashboard spec as MUN.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * CA users                                                     *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * When the Data Source package is changed for an existing      *
  * dashboard the filter Tab will display the old, no longer     *
  * existing, value while the dashboard is filtered on the new   *
  * values. This happens if dimensional data is used.            *
  *                                                              *
  * This is caused by the fact that the filter is saved in the   *
  * dashboard spec as MUN.                                       *
  * If the customer now changes the data source, pointing to     *
  * another package that is using the same metadata but is       *
  * running against a different database and has different       *
  * values, the filter tab will display a value that does not    *
  * exist in the database.                                       *
  * This makes the dashboard usage for the customer unreliable.  *
  *                                                              *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• The following note was added for 11.1 and 11.2 docs:
  Important: If filter values in a dashboard change in the
  underlying data source or you relink to another source with the
  same structure but different data, then the dashboard
  visualizations based on those filter values will return no data
  since the data no longer exists in the source. However, the
  chosen values will still be represented in the filter objects to
  reflect what was originally chosen and will only disapear once
  you correct your filters.
  
  See these topics:
  
  https://www.ibm.com/docs/en/cognos-analytics/11.2.0?topic=dashbo
  ards-filters
  
  https://www.ibm.com/docs/en/cognos-analytics/11.1.0?topic=dashbo
  ards-filters
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels