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PH20560: UPDATE IHS 8.5.5.16 FAILS WITH ERROR GETTING FILE FOR INSTALLATION ON SOLARIS.

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • On Solaris SPARC environment, with Installation Manager
    GUI, update from IHS 8.5.5.14 (with the interim fix of
    PH07691) or lower level fixpacks using 32-bit architecture to
    IHS 8.5.5.16 fails with following error:
    
    Error getting file for installation: 'zip
    com.ibm.websphere.IHS.ihsonly.32bit_005_solaris.sparc32_x
    8.5.5016.201908011439' not found in /opt/IBM/IMShared..
    

Local fix

  • run imcl command as below to update IHS 8.5.5.16:
    
    ./imcl
    install com.ibm.websphere.IHS.v85,arch.64bit,core.feature
    -installationDirectory /opt/IBM/HTTPServer -repositories
    /tmp/wassup85516 -acceptLicense
    
    the IHS payload will keep its
    32-bit architecture.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  All users of IBM HTTP Server                *
    ****************************************************************
    * PROBLEM DESCRIPTION: On Solaris SPARC environment,           *
    *                      Installation Manager GUI failed to      *
    *                      update IHS 8.5.5.16 on IHS 8.5.5.14     *
    *                      using 32-bit IHS binaries               *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    At default, when update IHS 8.5.5.16, Installation Manager
    will
    pre-load and install 64-bit IHS binaries. However, if it
    detects the current installed fixpack uses 32-bit binaries,
    it will try to install IHS 8.5.5.16 32-bit binaries instead of
    64-bit binaries. The problem is that Installation Manager only
    pre-load 64-bit binaries but not 32-bit binaries.
    

Problem conclusion

  • The fix is to set Installation Manager properties to let it
    pre-load 32-bit IHS binaries if it detects the current
    installed fixpack uses 32-bit binaries.
    
    The fix for this APAR is targeted for inclusion in IBM HTTP
    Server fix packs 8.5.5.17.  For more information,
    see 'Recommended Updates for WebSphere Application Server':
    http://www.ibm.com/support/docview.wss?rs=180&uid=swg27004980
    

Temporary fix

Comments

APAR Information

  • APAR number

    PH20560

  • Reported component name

    IBM HTTP SERVER

  • Reported component ID

    5724J0801

  • Reported release

    850

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-12-23

  • Closed date

    2020-09-16

  • Last modified date

    2020-09-16

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    IBM HTTP SERVER

  • Fixed component ID

    5724J0801

Applicable component levels

[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSEQTJ","label":"IBM HTTP Server"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5"}]

Document Information

Modified date:
07 September 2022