PH20488: ERROR "QUERY SERVICES INTERNAL ERROR HAS OCCURRED PLEASE SEE THELOGS FOR DETAILS" USING MSSAS RELATIVE TIME SET IN DASHBOARD

APAR status

• Closed as Permanent restriction.

Error description

• Designing CA 11.1.4 dashboard using MS SSAS cube data source,
  
  MS SSAS cube utilizes custom relative time data sets (this is
  design option on MS SSAS cube side).
  
  CA 11.1.4 dashboard design requirement is to have two
  visualizations and to have relative time data sets filter
  applied to each of the visualizations.
  
  User is able to create required dashboard design and there is no
  issues during dashboard design process, after adding relative
  time data sets filers in dashboard design process visualizations
  are rendered as per applied filters, and user is able to save
  dashboard with applied filters.
  
  Issue starts when users try to run saved dashboard, dashboard
  does not render visualizations and returns following error in
  both of the visualization place holders:
  
  "Query services internal error has occurred please see the logs
  for details"
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * n/a                                                          *
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  * PROBLEM DESCRIPTION:                                         *
  * see formal description                                       *
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  * RECOMMENDATION:                                              *
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Problem conclusion

• A fix will not be provided for this issue.  If you find it
  exists in a current release of our software and would like
  re-evaluation, please contact Technical Support
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels