PH19732: CANNOT INSERT OBJECT ON A NEW PAGE VIA DOUBLE CLICKING

APAR status

• Closed as fixed if next.

Error description

• When double clicking a data item in a new report page, errors
  appear and the whole window stuck. The only way out is to close
  the entire tab.
  
  Attached pdf with screenshots and steps:
  
  1. Create a new report with any sample package.
  
  2.  Create a new page - Page2 - in the report.
  
  3. In Page2, double click on any data item, the following errors
  alert:
  You can?t insert an object inside the selected location.
  There was an error generating your visualization. Try again or
  select some different data items.
  
  After some testing, it seems the errors only appear on three
  condition:
  1. It has to be on a new page. (It does not appear on Page1.)
  2. It?s the first object that?s added on the page. (It does not
  appear if there were objects on this page even if those objects
  were deleted.)
  3. The action must be double clicking on the data item instead
  of dragging the data item.
  
  This error starts in 11.1.4 and is not seen in previous
  versions.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All Users                                                    *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See Error Description                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Upgrade to IBM Cognos Analytics 11.2.1                       *
  ****************************************************************
  

Problem conclusion

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  COG DASHBOARDS

• Fixed component ID

  5724W12DB

Applicable component levels