APAR status
Closed as unreproducible.
Error description
In rare situations upgrading IDAA V7.1 on IIAS to maintenance level '7.1.9' may bring the system down. The IDAA maintenance level from where the upgrade was started is no longer operational. . From an IBM support point of view the insights into situation unveil the following: a) The kernel of the IIAS system was upgraded b) The subsequent upgrade of the GPFS (General Parallel File System) component failed. This version mix of kernel and GPFS requires manual intervention by IBM support. Attention: A restart of the appliance (apstop/apstart) will NOT heal the situation. . The underlying malfunction in the IIAS installation script was fixed and integrated into the new maintenance level 7.1.9.1. For downloading the 7.1.9.1 package see https://www-945.ibm.com/support/fixcentral/swg/selectFixes?produ ct=ibm%2FInformation+Management%2FIBM+Db2+Analytics+Accelerator+ for+z%2FOS&fixids=7.1.9.1-Information_Management-IDAA-IIAS&funct ion=fixId&parent=ibm/Information%20Management
Local fix
IBM support needs to perform a so-called essential upgrade to neither upgrade kernel nor GPFS.
Problem summary
In rare situations upgrading IDAA V7.1 on IIAS to maintenance level '7.1.9' may bring the system down. The IDAA maintenance level from where the upgrade was started is no longer operational.
Problem conclusion
Temporary fix
Comments
APAR Information
APAR number
PH19670
Reported component name
ANYTCS ACCLTR Z
Reported component ID
5697DA700
Reported release
710
Status
CLOSED UR5
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2019-11-26
Closed date
2019-12-02
Last modified date
2024-02-19
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Applicable component levels
[{"Business Unit":{"code":"BU011","label":"Systems - zSystems software"},"Product":{"code":"SG19M"},"Platform":[{"code":"PF054","label":"z Systems"}],"Version":"710"}]
Document Information
Modified date:
19 February 2024