APAR status
Closed as program error.
Error description
Two "404 not found error" in Browser Console when opening the reportEditor (Authoring) rsstartupblock_3.js:19 GET https://xxx/crn1/bi/css/glass/fonts/plex/complete/woff2/IBMPlexS ans.woff2 net::ERR_ABORTED 404 (Not Found)
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * All Users * **************************************************************** * PROBLEM DESCRIPTION: * * See Error Description * **************************************************************** * RECOMMENDATION: * * Upgrade to IBM Cognos Analytics 11.1.7 Fix Pack 4 * ****************************************************************
Problem conclusion
Code Fix
Temporary fix
Comments
APAR Information
APAR number
PH19500
Reported component name
COG ADMINISTRAT
Reported component ID
5724W12AD
Reported release
B0A
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2019-11-21
Closed date
2022-05-31
Last modified date
2022-05-31
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
COG ADMINISTRAT
Fixed component ID
5724W12AD
Applicable component levels
[{"Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSTSF6","label":"Cognos Analytics"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"11.0"}]
Document Information
Modified date:
02 June 2022