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PH16568: CQM unexpected shutdown, Navigation path in Exceptions does not expected results

A fix is available

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APAR status

  • Closed as program error.

Error description

  • Navigation in exceptions drill down does not work in datasharing
    mode if exceptions are called from operational summaries panels.
    
    
    The CQM started task shutdowns after an attempt to start
    monitoring of
    DB2 subsystem which is not specified in the control file.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED: - Data Sharing                               *
    *                 - Exceptions                                 *
    *                 - CQM Data Collector                         *
    ****************************************************************
    * PROBLEM DESCRIPTION: 1. Navigation in exceptions drill down  *
    *                      does not work in datasharing mode if    *
    *                      exceptions are called from operational  *
    *                      summaries panels                        *
    *                      2. The CQM started task shutdowns after *
    *                      an attempt to start monitoring of DB2   *
    *                      subsystem which is not specified in the *
    *                      control file.                           *
    ****************************************************************
    * RECOMMENDATION: Apply the PTF                                *
    ****************************************************************
    1. If exceptions are called from operational summaries panels in
    datasharing mode, the command to go to previous interval works
    but command to go to the next interval does not. If exceptions
    are called directly from the mail panel, both commands work.
    In single mode both commands work regardless of the way of
    calling.
    2. Code not handled correctly situation when attempt made to
    start monitoring agent to either non-existing or not described
    in the control file Db2 subsystem through the ISPF or MODIFY
    command.
    

Problem conclusion

  • 1. Datasharing mode is processed using CAE agent and server and
    they require specific data to determine which interval is
    current.
    If this information is not provided, the displayed interval is
    supposed to be current and command to go to the next interval is
    blocked.
    Logic is updated to pass the needed information.
    2. Code changed to correctly handle attempt to activate
    monitoring of non-existing or not described in the control file
    Db2 subsys. The new ISPF message CQM178E and help panel added
    with the error explanation and possible corrective actions.
    
    Search Keywords:
    
    EXCEPTIONS CQM$EXCS NEXT
    FEC804E CQM2002E
    

Temporary fix

Comments

APAR Information

  • APAR number

    PH16568

  • Reported component name

    DB2 QUERY MONIT

  • Reported component ID

    5655E6701

  • Reported release

    330

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-09-06

  • Closed date

    2020-06-24

  • Last modified date

    2020-07-06

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • CQM#IDB2 CQM#PCIX CQM#SIGX CQM#SSMN CQM$ACTV CQM$CALL CQM$DDB2
    CQM$OBJS CQM$SQCI CQM17    CQM178E  CQMMACTX
    

Fix information

  • Fixed component name

    DB2 QUERY MONIT

  • Fixed component ID

    5655E6701

Applicable component levels

  • R330 PSY UI70214

       UP20/06/25 P F006

Fix is available

  • Select the PTF appropriate for your component level. You will be required to sign in. Distribution on physical media is not available in all countries.

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Document Information

Modified date:
07 July 2020