IBM Support

PH16508: BROWSER GLITCHES WHEN SELECTING SOURCE FOR REPORT EXCEEDING 100 FOLDERS/PACKAGES

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APAR status

  • Closed as program error.

Error description

  • Client raised an issue where - when scrolling through the list
    in order to select a source for a report, the browser will
    glitch when it reaches the end and tries to load the rest of the
    folders/packages. Reproduced in an 11.1.1 environment, noticed
    in 11.1.3 as well. Export/import deployment will reproduce in
    11.1.3.
    
    This is only reproducible IF an environment has a lot of
    folders/packages to scroll through. My particular setup has
    about 128 items to scroll through. When scrolling through the
    list, it will reach a midway point where Cognos would need to
    load the remaining items, it is during this time that a glitch
    occurs.
    
    Occurs in both IE and Google Chrome.
    
    Attached video showing this issue.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See Error Description                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to IBM Cognos Analytics 11.1.7 Fix Pack 4            *
    ****************************************************************
    

Problem conclusion

  • Code Fix
    

Temporary fix

Comments

APAR Information

  • APAR number

    PH16508

  • Reported component name

    COG REPORT STUD

  • Reported component ID

    5724W12RS

  • Reported release

    B09

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-09-05

  • Closed date

    2022-03-29

  • Last modified date

    2022-03-29

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    COG REPORT STUD

  • Fixed component ID

    5724W12RS

Applicable component levels

[{"Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSTSF6","label":"Cognos Analytics"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"B09"}]

Document Information

Modified date:
30 March 2022