Fixes are available
APAR status
Closed as program error.
Error description
When using the IBM Rational ClearCase JIRA integration, the "settask -find" command will return either an "invalid JSON" (9.0.1.0) or "returned an XML response that the client does not understand". This issue occurs with both on-premises and Atlassian-hosted JIRA instances.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * Users of the ClearCase CMI JIRA integration. * **************************************************************** * PROBLEM DESCRIPTION: * * The ClearCase CMI JIRA integration reports invalid XML or * * invalid JSON (version dependent) when attempting to run ct * * settask -find. * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
A fix is available in ClearCase version 9.0.1.8
Temporary fix
Comments
APAR Information
APAR number
PH13312
Reported component name
CLEARCASE WIN
Reported component ID
5724G2900
Reported release
901
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2019-06-12
Closed date
2019-09-23
Last modified date
2019-09-23
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
CLEARCASE WIN
Fixed component ID
5724G2900
Applicable component levels
R901 PSY
UP
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSSH27","label":"Rational ClearCase"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"901","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
17 October 2021