IBM Support

OA62425: HOD: 3270 SESSION USERS NOT ABLE TO ENTER TEXT

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APAR status

  • Closed as program error.

Error description

  • Chinese users are not able to input text in their HOD session
    with 037 United States Host Code page and Chinese system locale.
    
    Similarly, USA users are not able to enter text in their HOD
    session with 1388 PRC (Simplified Chinese) Host Code page and
    English system Locale. The same above behavior occurs under the
    HOD 14.0.4 refresh pack.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * HOD user where Host code page is 1388 or 1399 and end user   *
    * is on windows OS Chinese/Japanese environment                *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * There is bug in windows API, which is used to determine the  *
    * status of MSAA support in windows, it returns true even      *
    * though it is not enabled.                                    *
    * And the effect on Host On-Demand is, user cannot type        *
    * anything on the screen.                                      *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    To fix this at the product level, one can set "enableMSAA" value
    to the "false" in config.properties file location in Host
    On-Demand publish directory.
    

Problem conclusion

  • Code changes have been made to fix the problem.
    

Temporary fix

Comments

APAR Information

  • APAR number

    OA62425

  • Reported component name

    HOD MVS

  • Reported component ID

    5733A5900

  • Reported release

    C00

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-11-08

  • Closed date

    2023-03-15

  • Last modified date

    2023-03-17

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    HOD MVS

  • Fixed component ID

    5733A5900

Applicable component levels

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSS9FA","label":"IBM Host On-Demand"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"C00","Line of Business":{"code":"LOB35","label":"Mainframe SW"}}]

Document Information

Modified date:
17 March 2023