LO84580: GETTING "IBM NOTES FAILED TO START SUCCESSFULLY" ERROR MESSAGE ON INITIAL LAUNCH OF NOTES

APAR status

• Closed as unreproducible.

Error description

• - Notes 901 FP2 is being installed via Symantec CMS push on
  brand new Windows 7 32-bit PCs
  - Installation fails 25% of the time
  - NSD and kill logs didn't contain much, but L2 was able to
  find this error:
  Java Version    :  JVMJ9VM019E Unrecoverable error: Unable to
  find and initialize required class java/lang/Object
  - Data\workspace\logs folder didn't contain any error/trace logs
  - Notes runs fine in basic mode
  

Local fix

• 1) Run Notes in Basic mode
  2) Exit Notes, Copy the Notes JVM Folder from a working
  multi-user installation over the existing JVM folder, and
  restart Notes
  3) Exit Notes, Delete the JVM Folder, have CMS push the client
  to same machine again, and once comepleted, restart Notes
  4) Exit Notes, have CMS push the client to same machine again,
  and once completed, restart Notes
  

Problem summary

• The change team could not reproduce the problem or determined
   that the problem has already been corrected.
  

Problem conclusion

Temporary fix

Comments

• This APAR is associated with SPR# DRCC9VJMU9.
  The change team could not reproduce the problem or determined
   that the problem has already been corrected.
  

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels