IBM Support

LO81786: ATTEMPTS TO INSTALL NOTES 9.0.1 FIX PACK 2 FAILED.

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APAR status

  • Closed as program error.

Error description

  • Attempts to install Notes 9.0.1 Fix Pack 2 fail. The
install/upgrade log shows the following errors:  "Installation
success or error status: 1603"

Currently the user is on 9.0.1 FP1 and while upgrading to FP2,
this fails.

Issue happening with multiple users.

MSI (s) (60:98) [15:16:42:674]: Error in rollback skipped.
  Return: 5
MSI (s) (60:98) [15:16:42:688]: Note: 1: 2318 2:
MSI (s) (60:98) [15:16:42:688]: No System Restore sequence
number for this installation.
MSI (s) (60:98) [15:16:42:688]: Unlocking Server
MSI (s) (60:98) [15:16:42:694]: PROPERTY CHANGE: Deleting
UpdateStarted property. Its current value is '1'.
Action ended 15:16:42: INSTALL. Return value 3.
MSI (s) (60:98) [15:16:42:696]: Note: 1: 1708
MSI (s) (60:98) [15:16:42:696]: Product: IBM Notes 9.0.1 FP2 --
Installation operation failed.

MSI (s) (60:98) [15:16:42:696]: Windows Installer installed the
product. Product Name: IBM Notes 9.0.1 FP2. Product Version:
1.00.0001. Product Language: 1033. Manufacturer: Your Company
Name. Installation success or error status: 1603.

MSI (s) (60:98) [15:16:42:698]: Deferring clean up of
packages/files, if any exist
MSI (s) (60:98) [15:16:42:698]: MainEngineThread is returning
1603
MSI (s) (60:BC) [15:16:42:700]: RESTART MANAGER: Session
closed.


The above error is matching a similar case when we upgrade from
9.0.1 to 9.0.1 FP1.

Local fix

  • 



Problem summary


    

  • A programming error was found and will be corrected in a future
 release.

    



Problem conclusion


    

  • A programming error was found and will be corrected in a future
 release.

    



Temporary fix


    

  • 



Comments


    

  • This APAR is associated with SPR# SRKM9NFF7B.
A programming error was found and will be corrected in a future
 release.

    



APAR Information




    

  • APAR number
    LO81786
    • 

  • Reported component name
    DOMINO SERVER
    • 

  • Reported component ID
    5724E6200
    • 

  • Reported release
    901
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt
    • 

  • Submitted date
    2014-08-29
    • 

  • Closed date
    2015-09-24
    • 

  • Last modified date
    2015-09-24
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    DOMINO SERVER
    • 

  • Fixed component ID
    5724E6200
    • 



Applicable component levels


    

  • R901  PSN
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SSKTMJ","label":"Lotus Domino"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"9.0.1","Edition":"","Line of Business":{"code":"","label":""}}]
              

                                                                    

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            24 September 2015
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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