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LO81596: DOMINO SERVER CRASH WITH

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APAR status

  • Closed as fixed if next.

Error description

  • Domino repeatedly crashes when either performing fixup, updall
    or merely accessing the Home.xsp via a web browser.
    
    The crash stacks vary however the console repeatedly states the
    following view corruption errors prior to the crash:
    NIF: DETECTED INDEX ERROR 'B-tree structure is invalid'
    
    ############################################################
    ### thread 1/6: [   nLDAP:  1724:  0778] FATAL THREAD
    ### FP=0x00124368, PC=0x77cd12fa, SP=0x00124368
    ### stkbase=0x00130000, total stksize=65536, used stksize=48280
    ### EAX=0x77cf7c9b, EBX=0x00000000, ECX=0x001236b0,
    EDX=0x00000020
    ### ESI=0x000493e0, EDI=0x000002dc, CS=0x00000033, SS=0x0000002b
    ### DS=0x00000000, ES=0x00000000, FS=0x00000000, GS=0x00000000
    Flags=0x00000287
    ############################################################
     [ 1] 0x77cd12fa ntdll.ZwWaitForSingleObject+10
    (B1E3A40F450E,12292749,3,13d14fc0)
     [ 2] 0x7FEFDF310DC KERNELBASE.WaitForSingleObjectEx+156
    (0,0,0,2dc)
    @[ 3] 0x10094cdb nnotes.FRSendCommandToService+1943
    (1299e0,129cf8,0,10090fc4)
    @[ 4] 0x100985c4 nnotes.OSRunExternalScript+5860
    (B1E300000003,0,1230a084,3)
    @[ 5] 0x10091df1 nnotes.FRTerminateWindowsResources+2277
    (2f,7593b6e3,60,21ef09c4)
    @[ 6] 0x1009b58e nnotes.OSFaultCleanupExt+622
    (0,1009118b,150014,1230e1b0)
    @[ 7] 0x1009c005 nnotes.OSFaultCleanup+29
    (243c,1005c4ce,778,12bc7f98)
    @[ 8] 0x100b597a nnotes.OSNTUnhandledExceptionFilter+626
    (12c550,0,1,0)
     [ 9] 0x77bfb940 kernel32.UnhandledExceptionFilter+352
    (12c550,6,0,1)
    @[10] 0x00461836 nLDAP.mainCRTStartup$filt$0+22
    (403a16,0,12d1b0,12fdb0)
    @[11] 0x00462b7b nLDAP._C_specific_handler+155
    (100000D21,12ff20,12c5f0,124000)
     [12] 0x77ca9d2d ntdll.RtlDecodePointer+173
    (130000,48cde8,3300,e80)
     [13] 0x77c991cf ntdll.RtlUnwindEx+3007
    (12d1b0,12ccc0,15400000000,0)
     [14] 0x77cd1248 ntdll.KiUserExceptionDispatcher+46
    (1000000D8,117e38c3,400000000,0)
    @[15] 0x111d1ecc nnotes.OSAllocBBlock+3000 (32,153,153,286)
    @[16] 0x11d3a025 nnotes.NIFOpenCollection+4313
    (da50740,5000001,12fb78,0)
    @[17] 0x113e1898 nnotes.Config::UpdateWhichParams+3904 (0,0,0,0)
    @[18] 0x113db41b nnotes.Config::UpdateParams+239 (0,0,0,0)
    @[19] 0x0044afc4 nLDAP.CIServ::SampleConfig+148
    (488360,12fc60,0,12fbd0)
    @[20] 0x00403d0e nLDAP.CLDAPSrv::SampleConfig+74
    (12fbd0,1005b30c,FFFFFFFFECED300,5627528)
    @[21] 0x00403a16 nLDAP.CLDAPSrv::MainTask+226
    (488360,400000,4883a8,48257d2d)
    @[22] 0x00442213 nLDAP.CIServ::FirstProcessMain+615
    (488360,400000,1,5627528)
    @[23] 0x0040106c nLDAP.AddInMain+108 (1,10132411,0,0)
    @[24] 0x00441d36 nLDAP.NotesMain+74
    (248024802480248,248024802480248,0,0)
    @[25] 0x00441e3d nLDAP.main+245 (2,0,0,0)
    @[26] 0x004617d8 nLDAP.mainCRTStartup+568 (0,0,0,0)
     [27] 0x77b759ed kernel32.BaseThreadInitThunk+13 (0,0,0,0)
     [28] 0x77cac541 ntdll.RtlUserThreadStart+33 (0,0,0,0)
    
    ############################################################
    ### thread 1/4: [  nfixup:  1228:  10b0] FATAL THREAD (Panic)
    ### FP=0x00127498, PC=0x773f12fa, SP=0x00127498
    ### stkbase=0x00130000, total stksize=73728, used stksize=35688
    ### EAX=0x001272a0, EBX=0x00000000, ECX=0x00127140,
    EDX=0x0029a5c0
    ### ESI=0x000493e0, EDI=0x000002a4, CS=0x00000033, SS=0x0000002b
    ### DS=0x00000000, ES=0x00000000, FS=0x00000000, GS=0x00000000
    Flags=0x00000287
    ############################################################
     [ 1] 0x773f12fa ntdll.ZwWaitForSingleObject+10 (1,3,12c,12a210)
     [ 2] 0x7FEFD4D10DC KERNELBASE.WaitForSingleObjectEx+156
    (0,12a7e8,0,2a4)
    @[ 3] 0x10097f24 nnotes.OSRunExternalScript+4164
    (3,0,1230a084,3)
    @[ 4] 0x10091df1 nnotes.FRTerminateWindowsResources+2277
    (80,80,0,12bdb0)
    @[ 5] 0x1009b58e nnotes.OSFaultCleanupExt+622
    (0,1009118b,150014,1230e1b0)
    @[ 6] 0x1009c005 nnotes.OSFaultCleanup+29
    (0,11a3d506,12d8f8,be2020c)
    @[ 7] 0x100b597a nnotes.OSNTUnhandledExceptionFilter+626
    (12d760,122f1164,124ba518,4d)
    @[ 8] 0x10025a6c nnotes.Panic+856 (29200000058,91009,0,1)
    @[ 9] 0x11a75b4f nnotes.BTEnter+287
    (2,1175f123,ffffffff,117aa904)
    @[10] 0x11561c73 nnotes.BTDptrDescCtx+287 (0,0,0,0)
    @[11] 0x11561b3b nnotes.BTDptrDesc+47 (3505f0,a0012,a,0)
    @[12] 0x11df851c nnotes.SetupCollectionStorage+4656
    (746C6975626572,974616D6F747561,87720796C6C6163,261746164206E65)
    @[13] 0x11df717f nnotes.MakeCollectionEmpty+1615
    (350700,1c9009,12dbf0,9376350)
    @[14] 0x11e80ef0 nnotes.HandleWriteError+652
    (818b6d0,93b89,41,117e4ba4)
    @[15] 0x11e7e970 nnotes.WriteCollection+8064
    (90809,1c9009,0,1005d491)
    @[16] 0x11dfdd5f nnotes.NIFUpdateCollectionNext+4599
    (14,1c9009,92008,0)
    @[17] 0x11dfc36d nnotes.NIFUpdateCollection+497
    (0,1c9009,7F5754093F0500,5A004007257894)
    @[18] 0x11d3b3a5 nnotes.NIFGetCollectionUpdated+845
    (32,92009,df,8038e)
    @[19] 0x11d3fd32 nnotes.NIFOpenCollectionExtended+5674
    (818330a,122f57ca,12f1d0,f3)
    @[20] 0x004020c5 nfixup.FixupCollections+1041 (3308,12fad8,0,4)
    @[21] 0x00401681 nfixup.AddInMain+1665 (3,10132411,0,0)
    @[22] 0x00402f92 nfixup.NotesMain+74
    (302030203020302,302030203020302,0,0)
    @[23] 0x00403099 nfixup.main+245 (4,0,0,0)
    @[24] 0x004037c8 nfixup.mainCRTStartup+568 (0,0,0,0)
     [25] 0x771959ed kernel32.BaseThreadInitThunk+13 (0,0,0,0)
    
    
    
    ############################################################
    ### thread 1/4: [ nUpdAll:  1130:  1174] FATAL THREAD
    ### FP=0x00125a18, PC=0x773f12fa, SP=0x00125a18
    ### stkbase=0x00130000, total stksize=106496, used stksize=42472
    ### EAX=0x380b6d0a, EBX=0x00000000, ECX=0x00124d60,
    EDX=0x00000020
    ### ESI=0x000493e0, EDI=0x000001b4, CS=0x00000033, SS=0x0000002b
    ### DS=0x00000000, ES=0x00000000, FS=0x00000000, GS=0x00000000
    Flags=0x00000287
    ############################################################
     [ 1] 0x773f12fa ntdll.ZwWaitForSingleObject+10 (1,3,12c,128790)
     [ 2] 0x7FEFD4D10DC KERNELBASE.WaitForSingleObjectEx+156
    (0,128d68,0,1b4)
    @[ 3] 0x10097f24 nnotes.OSRunExternalScript+4164
    (3,0,1230a084,3)
    @[ 4] 0x10091df1 nnotes.FRTerminateWindowsResources+2277
    (80,80,0,12a330)
    @[ 5] 0x1009b58e nnotes.OSFaultCleanupExt+622
    (0,1009118b,150014,1230e1b0)
    @[ 6] 0x1009c005 nnotes.OSFaultCleanup+29
    (2396e0d0,1005b30c,2396e0d0,100069e0)
    @[ 7] 0x100b597a nnotes.OSNTUnhandledExceptionFilter+626
    (12b5c0,0,1,111a3c78)
     [ 8] 0x7721b940 kernel32.UnhandledExceptionFilter+352
    (12b5c0,6,0,1)
     [ 9] 0x77433398 ntdll.MD5Final+7656 (12b628,12c054,0,111a3c78)
     [10] 0x773b85c8 ntdll.__C_specific_handler+156
    (130000,12ff90,12ff90,774e2dd0)
     [11] 0x773c9d2d ntdll.RtlDecodePointer+173
    (130000,7728dda0,12f00,0)
     [12] 0x773b91cf ntdll.RtlUnwindEx+3007 (12c200,12bd10,0,0)
     [13] 0x773f1248 ntdll.KiUserExceptionDispatcher+46
    (1d0c09,8,93809,12c680)
    @[14] 0x111d1ecc nnotes.OSAllocBBlock+3000
    (1174,8fe050c,7d0b988,10037909)
    @[15] 0x11e655bc nnotes.LMAlloc+32
    (7ec2900,db009,90bc3fc,90bc3f0)
    @[16] 0x11e653b8 nnotes.LMAllocExt+252
    (93809,d99c9,24600000000,0)
    @[17] 0x11e52a5f nnotes.BuildKey+1139 (10c0,db009,0,11e655eb)
    @[18] 0x11e519e4 nnotes.AddToIndex+292 (0,db009,834aa,0)
    @[19] 0x11e95388 nnotes.ProcessNote+2716
    (0,db009,1c002e24,11577d26)
    @[20] 0x11e00e5c nnotes.UpdateCollection+11988
    (1c003a20,db009,90bafd8,1)
    @[21] 0x11dfdbfd nnotes.NIFUpdateCollectionNext+4245
    (123307,12ecf0,12dc28,4d0088c)
    @[22] 0x00405204 nUpdAll.DesignEnumProc+2564
    (1130,20205b18,1174,20205b18)
    @[23] 0x120752a4 nnotes.DesignEnum2+964 (3306,12ecf0,1,2b)
    @[24] 0x004031ca nUpdAll.UpdateCollections+2698
    (12ec58,3302,0,3)
    @[25] 0x004056b9 nUpdAll.UpdateAllFiles+581
    (3304,4d040b0,0,12f9c8)
    @[26] 0x004015e4 nUpdAll.AddInMain+1508 (1,10132411,0,0)
    @[27] 0x0040d802 nUpdAll.NotesMain+74 (0,0,19ee80,160000)
    @[28] 0x0040d909 nUpdAll.main+245 (0,0,0,0)
    @[29] 0x0040e1b1 nUpdAll.mainCRTStartup+369 (0,0,0,0)
     [30] 0x771959ed kernel32.BaseThreadInitThunk+13 (0,0,0,0)
     [31] 0x773cc541 ntdll.RtlUserThreadStart+33 (0,0,0,0)
    

Local fix

  • pull a new replica from an unaffected server
    delete columns in the two corrupt views except the first column
    of each view
    

Problem summary

  • This APAR is closed as FIN. We have deferred the fix to a
     future release.
    

Problem conclusion

Temporary fix

Comments

  • This APAR is associated with SPR# VPRS9MVW5M.
    This APAR is closed as FIN. We have deferred the fix to a
     future release.
    

APAR Information

  • APAR number

    LO81596

  • Reported component name

    DOMINO SERVER

  • Reported component ID

    5724E6200

  • Reported release

    853

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-08-11

  • Closed date

    2015-07-29

  • Last modified date

    2015-07-29

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

  • R853 PSN

       UP

[{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SSKTMJ","label":"Lotus Domino"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5.3","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
29 July 2015