IBM Support

LO80487: CRASH DURING "PERFORM DATABASE CACHE MAINTENANCE"

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as fixed if next.

Error description

  • Domino server crash running "Perform Database Cache maintenance"
    
    ############################################################
    ### thread 109/119: [ nserver:  0ec8:  2808] FATAL THREAD
    (Panic)
    ### FP=0x30cb7168, PC=0x77156b5a, SP=0x30cb7168
    ### stkbase=0x30cc0000, total stksize=4194304, used
    stksize=36504
    ### EAX=0x140065700250007, EBX=0x000055c4, ECX=0x000018c0,
    EDX=0x20000000000
    ### ESI=0x00000000, EDI=0x00000000, CS=0x00000033,
    SS=0x2000000002B
    ### DS=0x00000000, ES=0x00000000, FS=0x00000000,
    GS=0x20000000000 Flags=0x00000287
    ############################################################
     [ 1] 0x77156b5a ntdll.ZwWaitForSingleObject+10
    (30cb8f10,3B2315010C75,4,30cb94d8)
     [ 2] 0x76f3b380 kernel32.WaitForSingleObjectEx+160
    (55c4,0,0,55c4)
    @[ 3] 0x00836a1b nnotes.FRSendCommandToService+1943
    (30cbc800,30cbcb18,0,832d04)
    @[ 4] 0x0083a304 nnotes.OSRunExternalScript+5860 (4,0,2abc4a4,3)
    @[ 5] 0x00833b31 nnotes.FRTerminateWindowsResources+2277
    (0,0,0,0)
    @[ 6] 0x0083d2ce nnotes.OSFaultCleanupExt+622
    (0,832ecb,150014,2ac05b0)
    @[ 7] 0x0083dd45 nnotes.OSFaultCleanup+29 (0,0,30cbe98c,193e9f7)
    @[ 8] 0x008578be nnotes.OSNTUnhandledExceptionFilter+626
    (30cbfa90,2aa3664,30cbfb00,4d)
    @[ 9] 0x007c5f7c nnotes.Panic+856 (0,2ab6c80,c0197c8e,197c80)
    @[10] 0x007f5e46 nnotes.LockMemHandle+522
    (0,7d711c,3e271a04,7fe381)
    @[11] 0x007f7186 nnotes.OSMemoryLock+22 (6b906e00,4,0,0)
    @[12] 0x0082eadf nnotes.OSFDGDeaccess+39 (0,34c4009,0,10000000)
    @[13] 0x01f1081e nnotes.DbCacheCloseFiles+490
    (1640b0,7d97bf,fe00630,a8400001)
    @[14] 0x01f13efb nnotes.NSFProcessDbCache+287
    (a8400001,a5a80001,12c62f20,0)
    @[15] 0x10015748 nserverl.DbCacheTask2+124
    (a4640062,a5a80001,ec8,c860df4)
    @[16] 0x10001b21 nserverl.Scheduler+969 (0,0,0,0)
    @[17] 0x007d6ae6 nnotes.ThreadWrapper+330 (0,0,0,0)
     [18] 0x76f2b22d kernel32.BaseThreadInitThunk+13 (0,0,0,0)
     [19] 0x77136591 ntdll.RtlUserThreadStart+33 (0,0,0,0)
    
    
    
    <@@ ------ Notes Data -> OS Data -> MM/OS Structure Information
    (Time 14:52:42) ------ @@>
    
     Start Time = 03/09/2014 04:40:09 AM
     Crash Time = 05/20/2014 02:51:54 PM
     Domino Controller Enabled = 1
     Domino Controller Current Log = dcntrlr201405200000.log
     Error Message = PANIC: ERROR - LockMemHandle() Handle
    0xC0197C8E is not allocated
    
     SharedDPoolSize = 33554432
     FaultRecovery = 0x00010010
     Cleanup Script Timeout= 300
     Crash Limits = 3 crashes in 5 minutes
     StaticHang = Virtual Thread [ nserver:  0ec8:  0070]
    (Native thread [ nserver:  0ec8:  2808]) (0xec8/0x70/0x2808)
     ConfigFileSem =  (  SEM:#0:0x010d) n=0, wcnt=-1, Users=-1,
    Owner=[        :  0000]
     FDSem         =  ( RWSEM:#53:0x410f) rdcnt=-1, refcnt=1
    Writer=[ nUpdate:  2028:  0f0c], n=53, wcnt=0, Users=0,
    Owner=[ nUpdate:  2028:  0f0c]
    
    **  VThread [ nserver:  0EC8:0070]
    .Mapped To: PThread [ nserver:  0ec8:  2808]
    .Description: Perform Database Cache maintenance
    ..      SOBJ: addr=0x0fe3e7e0, h=0x800200de t=0xc130 (BLK_TLA)
    

Local fix

  • None
    Simialar to SPR's RSHA8ACALZ and JPMS8KZLLC
    

Problem summary

  • This APAR is closed as FIN. We have deferred the fix to a
     future release.
    

Problem conclusion

Temporary fix

Comments

  • This APAR is associated with SPR# JFBM9KAJRN.
    This APAR is closed as FIN. We have deferred the fix to a
     future release.
    

APAR Information

  • APAR number

    LO80487

  • Reported component name

    DOMINO SERVER

  • Reported component ID

    5724E6200

  • Reported release

    853

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-05-20

  • Closed date

    2015-07-29

  • Last modified date

    2015-07-29

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

  • R853 PSN

       UP

[{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SSKTMJ","label":"Lotus Domino"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5.3","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
29 July 2015