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LO79845: 'ERROR 1330' WHEN INSTALLING NOTES 8.53.

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APAR status

  • Closed as returned (APAR cannot be resolved without additional info from IBM or customer.)

Error description

  • ERROR DESCRIPTION:
    Customer has a notes client release 8.53 on a network location
    and try to install from there.
    The file was extracted from the package: CI1L4EN
    
    The install fails with an error message:
    --------------------------
    Error 1330.A file that is required cannot be installed because
    the cabinet file I:\LotusNotes853\Data1.cab has an invalid
    digital signature. This may indicate that the cabinet file is
    corrupt. Error 24581 was returned by WinVerifyTrust.
    --------------------------
    With this message in hand he conclude that the data1.cab is
    either corrupt or not signed correctly.
    
    Further communication with the customer has produced additional
    screen shots where the customer is now convinced that the
    installed is not signed correctly and insist of receiving a
    data1.cab file which is recertified correctly.
    
    Screen shots are provided in the spr.
    
    Please follow customers request.
    

Local fix

  • LOCAL FIX:
    None.
    

Problem summary

Problem conclusion

Temporary fix

Comments

  • This APAR is associated with SPR# PLOI8LHHHN.
    The record was returned to the person who created it for more
     information.
    

APAR Information

  • APAR number

    LO79845

  • Reported component name

    NOTES CLIENT

  • Reported component ID

    5724E6255

  • Reported release

    853

  • Status

    CLOSED RET

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-04-03

  • Closed date

    2014-05-03

  • Last modified date

    2014-05-30

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

[{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SSKTWP","label":"Lotus Notes"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5.3","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
30 May 2014