LO79121: UNABLE TO OPEN A URL WITH NOTES 9.0.1 ON THINAPP

APAR status

• Closed as fixed if next.

Error description

• Customer can not open URLs from an e-mail when Internet
  Explorer has not been started yet. An error occurs.
  "There was a problem sending the command to the program"
  
  But when Internet Epxlorer has been started already, the URL
  can be opened without a problem.
  
   It worked in an older version of the Thinapp:
  build 2014-02-07 9.0.1 - URL does not work
  build 2014-01-23 9.0.1 - URL does not work
  build 2014-01-17 9.0.1 - URL worked well!
  
  Troubleshooting:
  Reset IE settings to default
  Add server to Trusted Sites in IE
  
  Customer says issue only occurs with Thinapp
  Issue occurs with any url for example:
  http://buienradar.nl/
  http://webwereld.nl/
  https://www.security.nl/
  https://greenhouse.lotus.com/communities/login
  
  Customer only uses IE but I asked him to check with other
  browsers:
  Firefox 21: The error does not occur
  Chrome 28: The error does not occur
  

Local fix

• Have IE open already. However this is not a viable workaround
  for all users.
  

Problem summary

• This APAR is closed as FIN. We have deferred the fix to a
   future release.
  

Problem conclusion

Temporary fix

Comments

• This APAR is associated with SPR# MLEY9GELT8.
  This APAR is closed as FIN. We have deferred the fix to a
   future release.
  

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels