LO76696: NEW MAIL NOTIFICATION NOT WORK ON NOTES CLIENT WHEN USER OPENS MULTIPLE MAIL FILES ON LOCAL AFTER A PERIOD TIME

APAR status

• Closed as fixed if next.

Error description

• Users are required to open not only one mail file from Notes
  client, many users
  need open some public mail files frequently.
  After using some time, notes client new mail notification does
  not work any
  more. Check the Notes.ini parameter, will find that there are
  multiple
  NewMailSeqNum<repID> entries recorded.
  such as below:
  NewMailSeqNum=40086
  NewMailSeqNum48256FB3:0023A6DB=42867
  
  Notice they do not match.
  This is why the new mail not refresh.  Based on
  technote #
  1114135, this may be caused by accessing more than one mail
  file.
  User want to know why this issue happen and how to avoid this
  problem when one
  user opens multiple mail files from one client.
  

Local fix

• Reset the value of the newmailseqnum in the notes.ini and
  restart notes
  

Problem summary

• This APAR is closed as FIN. We have deferred the fix to a
   future release.
  

Problem conclusion

Temporary fix

Comments

• This APAR is associated with SPR# WHBJ9ASGER.
  This APAR is closed as FIN. We have deferred the fix to a
   future release.
  

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels