LO49723: USERS WHO HAVE THE ASIAN XP OS MUI PACK INSTALLED CAN'T PRINT IN NOTES

APAR status

• Closed as fixed if next.

Error description

• Users who have the Asian XP OS MUI pack installed can't print in
  Notes
  
  Server Spec:
  
  
  
  Microsoft Windows Server 2003 OS - Terminal Server Component
  installed.
  Microsoft Windows Server 2003 MUI Language Packs
  
  Lotus Notes 7.0.3
  
  
  
  Steps to reproduce:
  
  
  
  Login to Terminal Server.
  
  Open Regional and Language options.
  
  Set the OS language to any Asian-based interface ** (A logout is
  then
  required.)
  
  Once logged back in (with the Asian language displaying), open
  Lotus
  Notes.
  
  Open any email
  
  Click File > Print...
  
  Select a redirected printer
  Click OK
  
  ===
  
  Further information :
  
  Setting the OS language to any Asian-based interface will allow
  the issue to be reproduced.  English, German, Spanish (etc) do
  NOT produce the issue.
  
  ** Note:  The only Asian-based MUIs that were tested are:
   Japanese, Chinese,
  Korean, and Arabic.
  

Local fix

Problem summary

Problem conclusion

Temporary fix

Comments

• This APAR is associated with SPR# RHAN83FR63.
  There are no more maintenance releases for the 7.x release. If
   this issue occurs in a future 8.5x release, it may be raised
   for resolution in that release.
  

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• NA
  

Fix information

Applicable component levels

• R850 PSN

     UP