LO45630: NOTES CLIENT 8.5 HANGS WHEN OPENING AN EMAIL

APAR status

• Closed as Permanent restriction.

Error description

• Notes 8.5 hangs when opening a mail.
  
  Steps to reproduce:
  
  1. Open that email.
  2. The client hangs, nlnotes.exe spikes CPU near to 100%.
  
  Have got the problematic mail and reproduced the scenario with
  the folowing call stack.
  
  ############################################################
  ### thread 1/12: [ nlnotes:  037c:  0610]
  ### FP=0x0013c57c, PC=0x630ae1f6, SP=0x0013c56c
  ### stkbase=0x00140000, total stksize=212992, used
  stksize=14996
  ############################################################
  @[ 1] 0x630ae1f6 nnotesws.CEdCell::MapCellToContentsCell+6
  (0,74f908c,6ad5018,75492f0)
  @[ 2] 0x630aad7d nnotesws.@DocNextBox@20+557
  (13c5cc,0,1,200,0)
  @[ 3] 0x630e6583 nnotesws.@DocComputeAllPABFormulas@12+355
  (7549ab0,80390,6aa5018)
  @[ 4] 0x63107066 nnotesws.@DocLoad@4+8838 (0)
  @[ 5] 0x6308a5b7 nnotesws.PartialNoteAvailable+2007
  (0,6aa6018,6ad5018,0)
  @[ 6] 0x6308aa55 nnotesws.@DocAsyncIONotify@4+741 (13df76)
  @[ 7] 0x6389889e nnotesws.@DocCreate@136+6622
  (10000,203ca,0,0)
  @[ 8] 0x63088e30 nnotesws.EditInstanceInit@40+1536
  (0,0,0,203ca,0,13e2d4,f10f10,ffffffff,0,0)
  @[ 9] 0x63087ebe nnotesws.CEditSubprogram::InstanceInit+94
  (6ad4c18,13e5b4,6aa5676,6ad4c18)
  @[10] 0x630683f2 nnotesws.CSubprogram::Create+2386
  (c,13e5b4,6ad4c18,0)
  @[11] 0x63087bc4 nnotesws.EditNewSubprogram@44+276
  (b0352,802,13e750,0,0,13e610,f10f10,ffffffff,0,0,0)
  @[12] 0x630a7d1e
  nnotesws.CEditSubprogram::FCFrameManagedStartup+206
  (6ad4c18,b0352,6aa85a4,6aa4e62)
  @[13] 0x63189a8f nnotesws.fsLoadFrameExt+1183
  (6aa4e62,6ad4c18,6aa5c18,465)
  @[14] 0x631894c9 nnotesws.fsCreateFramesetExt+361
  (1,13e878,13e874,0)
  @[15] 0x631896cb nnotesws.fsLoadFrameExt+219
  (6aa4e18,13e878,6aa4a18,1)
  @[16] 0x63189cc3 nnotesws.FSLoadFrameExt@20+115
  (0,6aa866a,3,0,0)
  @[17] 0x630a5602
  nnotesws.CEditorMonitorSubprogram::InstanceInit+402
  (6aa5018,13eafc,13ebc4,0)
  @[18] 0x630683f2 nnotesws.CSubprogram::Create+2386
  (8,13eafc,0,1)
  @[19] 0x630a53fb nnotesws.EmonNewSubprogram@48+539
  (90392,802,6aa4018,0,0,13eb68,f10f10,ffffffff,0,0,0,0)
  @[20] 0x635a1d7d
  nnotesws.CDocumentSubprogram::DocumentEditCreate+781
  (6aa4018,0,0,6aa4018)
  @[21] 0x635a31e4 nnotesws.CDocumentSubprogram::InstanceInit+804
  (6aa4018,13f280,5188018,6aa4018)
  @[22] 0x630683f2 nnotesws.CSubprogram::Create+2386
  (1,13f1e0,13f326,13f4c8)
  @[23] 0x635a173b nnotesws.CreateDocSubprogram+395
  (6aa4018,0,0,0)
  @[24] 0x635a2dd2 nnotesws.DocumentOpen@48+418
  (51d4228,120e,13f444,13f500,0,13f400,f10f10,ffffffff,0,0,0,0)
  @[25] 0x638031f3 nnotesws.CLineView::ShowNote+1123 (40,0,0,0)
  @[26] 0x637e2b6b nnotesws.CLineView::ProcessDblClick+443
  (51d4018,1,13011e,0)
  @[27] 0x63202c81
  nnotesws.CNEMListHandler::HandleDblClickProcessing+145
  (12e4018,13f654,203,203)
  @[28] 0x63123f4f nnotesws.CNEMGestureHandler::ProcessMouse+623
  (51d4018,13f654,0,0)
  @[29] 0x6313d0d0 nnotesws.CLineView::ProcessViewWndMessage+1680
  (51d4018,20382,203,1)
  @[30] 0x6313c680 nnotesws.ViewWndProc@16+240
  (20382,203,1,131012e)
   [31] 0x77d18709 USER32.GetDC+114 (6313c590,20382,203,1)
   [32] 0x77d187eb USER32.GetDC+340 (0,6313c590,20382,203)
   [33] 0x77d189a5 USER32.GetWindowLongW+295
  (13f7ac,0,13f7d0,630baa23)
   [34] 0x77d189e8 USER32.DispatchMessageW+15
  (13f7ac,1,b0124,63020000)
  @[35] 0x630baa23 nnotesws.NEMMainLoop@4+803 (4013a0)
  @[36] 0x004019cb nlnotes.WinMain@16+1579 (630f9de0,0,162330,1)
  @[37] 0x00401e89 nlnotes.WinMainCRTStartup+389
  (390038,350031,7ffde000,80544dfd)
   [38] 0x7c816d4f kernel32.RegisterWaitForInputIdle+73
  (401d04,0,78746341,20)
  

Local fix

Problem summary

• A programming error was found but will not be corrected. It
   will be a permanent restriction.
  

Problem conclusion

• A programming error was found but will not be corrected. It
   will be a permanent restriction.
  

Temporary fix

Comments

• This APAR is associated with SPR# DBRK7NWK7J.
  

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• NA
  

Fix information

Applicable component levels