IBM Support

LI81281: THE DEVELOPER PORTAL BLOCKS THE LOAD BALANCER IP ADDRESS.

Subscribe to this APAR

By subscribing, you receive periodic emails alerting you to the status of the APAR, along with a link to the fix after it becomes available. You can track this item individually or track all items by product.

Notify me when this APAR changes.

Notify me when an APAR for this component changes.

 

APAR status

  • Closed as program error.

Error description

  • Developer portal blocks the WAF IP or the Load balancer IP on
    detecting suspicious activities.
    

Local fix

Problem summary

  • The developer portal may block the IP address of load-balancer
    in front of it, even when forwarding the client ip address via
    x-forwarded-for.
    

Problem conclusion

  • From v2018.4.1.9 ifix 1, IP addresses can be whitelisted by
    exec'ing into www pod admin container and using the whitelist_ip
    command.  After restarting the pod, the specified IPs will not
    be blocked.<span style="background-color:rgb(255, 255, 255)">
         </span>
    

Temporary fix

Comments

APAR Information

  • APAR number

    LI81281

  • Reported component name

    API CONNECT ENT

  • Reported component ID

    5725Z2201

  • Reported release

    18X

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-01-03

  • Closed date

    2020-01-31

  • Last modified date

    2020-03-06

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    API CONNECT ENT

  • Fixed component ID

    5725Z2201

Applicable component levels

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSMNED","label":"IBM API Connect"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"18X","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
06 March 2020