APAR status
Closed as program error.
Error description
Current the self-signed certificate my server is using has expired. After generating a new certificate login to the server console and set the new certificate under Configuration -> Service Parameters -> General Parameters -> Web Client and API certificate and Save, the console cannot obtain the connection to the server machine and the services WDG API and WDG WEB on the server remain stopped. When I restart them manually, the console connects to the server machine but has the old certificate saved.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * Any user with access to update de General Service Parameters * * on On Premises control center * **************************************************************** * PROBLEM DESCRIPTION: * * When updating "Web client and API Certificate" in * * Configuration > Service Parameters > General a general error * * was being returned in the Control Center and the new * * certificate was not applied. It was identified that when * * updating an already expired certificate, the new one wasn't * * being saved. * **************************************************************** * RECOMMENDATION: * * Change the Server date within the validity of the expired * * certificate to be able to update. * ****************************************************************
Problem conclusion
A fix was delivered on 21.0.3
Temporary fix
Comments
APAR Information
APAR number
JR64988
Reported component name
RPA
Reported component ID
5737N5100
Reported release
K00
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2022-05-26
Closed date
2022-07-05
Last modified date
2022-09-08
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
RPA
Fixed component ID
5737N5100
Applicable component levels
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSC50T","label":"IBM Robotic Process Automation"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"K00","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
08 September 2022