IBM Support

JR64885: DISABLING WALKME PLUGIN MADE WORKPLACE NOT WORKING

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APAR status

  • Closed as program error.

Error description

  • After disabling Walkme plugin in Navigator admin console running
on ICP4BA 21.0.3 IF005, Workplace does not work.

PRODUCTS AFFECTED
IBM Cloud Pak for Automation - Business Automation Application

Local fix

  • 



Problem summary


    

  • No additional information is available.

    



Problem conclusion


    

  • A fix is available or will be available that ensure disabling
the Walkme plugin in Navigator admin console does not prevent
Workplace from working.

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    JR64885
    • 

  • Reported component name
    CLOUD PAK FOR A
    • 

  • Reported component ID
    5737I2300
    • 

  • Reported release
    L00
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2022-04-28
    • 

  • Closed date
    2022-06-02
    • 

  • Last modified date
    2022-06-02
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    CLOUD PAK FOR A
    • 

  • Fixed component ID
    5737I2300
    • 



Applicable component levels


    








      
              
                            

              

              [{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSBYVB","label":"IBM Cloud Pak for Business Automation"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"L00"}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            03 June 2022
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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