IBM Support

JR64870: THE CONNECTION BETWEEN RPA AND UMS IS USING THE HOSTNAME WHICH ISN'T TRUSTED IN CLIENT CERTIFICATE.

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APAR status

  • Closed as program error.

Error description

  • installed RPA and wanted to use UMS for SSO.
    
    - To secure the connection between RPA and UMS we want to use a
    client certificate.
    
    - The client certificate is for the alias name to be used for
    RPA.
    Unfortunately the connection between RPA and UMS is using the
    hostname which isn't trusted in client certificate.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Every user that uses SSO.                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * The browser doesn't trust the self-signed certificate that   *
    * is generated by the installer.                               *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to 21.0.3                                            *
    ****************************************************************
    

Problem conclusion

  • We now enable users to select their own certificate, so they can
    choose a certificate that is signed by a certificate authority
    and add the related hostname to the ums server. In this case,
    the certificate won't be presented as invalid.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR64870

  • Reported component name

    RPA

  • Reported component ID

    5737N5100

  • Reported release

    L00

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2022-04-22

  • Closed date

    2022-07-01

  • Last modified date

    2022-09-08

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    RPA

  • Fixed component ID

    5737N5100

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSC50T","label":"IBM Robotic Process Automation"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"L00","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
08 September 2022