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JR64842: NULLPOINTEREXCEPTION IS GENERATED WHEN OPENING A CASE THAT HAS A CUSTOM CLIENT SIDE HUMAN SERVICE VIEW

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APAR status

  • Closed as fixed if next.

Error description

  • A NullPointerException is generated when opening a case in
Process designer that has a custom Client Side Human Service for
 a case detail layout.

Sample call stack:

Apr 1 10:42:25 cp4a-workflow-authoring-baw-server-0
workflow-server java.lang.NullPointerException

Apr 1 10:42:25 cp4a-workflow-authoring-baw-server-0
workflow-server
at
com.ibm.bpm.rest.serializer.XSDSchemaJsonSerializerHelper.getPro
pertiesValue(XSDSchemaJsonSerializerHelper.java:58)
...

Apr 1 10:42:25 cp4a-workflow-authoring-baw-server-0
workflow-server
at
com.ibm.bpm.rest.impl.coachflow.DataModelHelper.getBOasJsonStrin
g(DataModelHelper.java:227)

Apr 1 10:42:25 cp4a-workflow-authoring-baw-server-0
workflow-server
at
com.ibm.bpm.rest.impl.coachflow.DataModelHelper.addBOModelsForPr
operties(DataModelHelper.java:210)

Apr 1 10:42:25 cp4a-workflow-authoring-baw-server-0
workflow-server
at
com.ibm.bpm.rest.impl.coachflow.DataModelHelper.getBOModelsFromC
FModelIDs(DataModelHelper.java:168)

Apr 1 10:42:25 cp4a-workflow-authoring-baw-server-0
workflow-server
at
com.ibm.bpm.rest.impl.coachflow.DataModelHelper.getCSHSBOModels(
DataModelHelper.java:88)

Apr 1 10:42:25 cp4a-workflow-authoring-baw-server-0
workflow-server
at
com.ibm.bpm.rest.impl.coachflow.CoachFlowResource$1.call(CoachFl
owResource.java:124)

Local fix

  • 



Problem summary


    

  • The exception can be safely ignored as it does not cause any
behavior changes.

PRODUCT AFFECTED
IBM Business Automation Workflow
IBM Cloud Pak for Business Automation

    



Problem conclusion


    

  • 



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    JR64842
    • 

  • Reported component name
    CLOUD PAK FOR A
    • 

  • Reported component ID
    5737I2300
    • 

  • Reported release
    L00
    • 

  • Status
    CLOSED  FIN
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2022-04-28
    • 

  • Closed date
    2022-06-03
    • 

  • Last modified date
    2022-06-03
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    



Applicable component levels


    








      
              
                            

              

              [{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSBYVB","label":"IBM Cloud Pak for Business Automation"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"L00"}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            04 June 2022
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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