IBM Support

JR64783: SOLUTION DEPLOYMENT FAILS WITH NULLPOINTEREXCEPTION AFTER YOU UPGRADE TO CP4BA ENVIRONMENT

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APAR status

  • Closed as program error.

Error description

  • If you are upgrading from an IBM Case Management v5.3.3
environment to an IBM Cloud Pak for Business Automation
environment, you might see a NullPointerException during
solution deployment after the upgrade.

The error that is logged by the solution deployment or
application server logs looks similar to the following:

[2022-04-05T20:21:39.614+0000] 00000050
com.ibm.casemgmt.rest.servlet                E null
java.lang.NullPointerException
at
com.ibm.casemgmt.intgimpl.utils.ESIndexUtils.getHealthIndicatorS
tring(ESIndexUtils.java:70)
at
com.ibm.casemgmt.intgimpl.utils.PFSIndexerHelperLiberty.populate
CaseInstanceElasticDoumentMetadata(PFSIndexerHelperLiberty.java:
552)
at
com.ibm.casemgmt.intgimpl.utils.PFSIndexerHelperLiberty.populate
ESIndexWithCaseInstancesPerCasetype(PFSIndexerHelperLiberty.java
:483)
at
com.ibm.casemgmt.intgimpl.utils.PFSIndexerHelperLiberty.initiate
FullIndexingOperation(PFSIndexerHelperLiberty.java:121)
at
com.ibm.casemgmt.rest.handlers.FullIndexerHandler.onPost(FullInd
exerHandler.java:115)
at
com.ibm.casemgmt.rest.ACMRESTServlet.doMethod(ACMRESTServlet.jav
a:423)
at
com.ibm.casemgmt.rest.ACMRESTServlet.doPost(ACMRESTServlet.java:
279)

PRODUCTS AFFECTED
IBM Cloud Pak for Business Automation

Local fix

  • Ensure all case folders have values in the CmAcmHealthIndicator
property in the target object store.

Problem summary

  • No additional information is available.

Problem conclusion

  • A fix is available or will be available that ensures a
NullPointerException is not returned for a Case solution
deployment after an upgrade when there are cases with no Health
Indicator values.

Temporary fix

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    JR64783
    • 

  • Reported component name
    CLOUD PAK FOR A
    • 

  • Reported component ID
    5737I2300
    • 

  • Reported release
    L00
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2022-04-07
    • 

  • Closed date
    2022-06-02
    • 

  • Last modified date
    2022-06-02
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    CLOUD PAK FOR A
    • 

  • Fixed component ID
    5737I2300
    • 



Applicable component levels


    








      
              
                            

              

              [{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSBYVB","label":"IBM Cloud Pak for Business Automation"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"L00","Line of Business":{"code":"LOB45","label":"Automation"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            06 July 2022
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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