IBM Support

JR64782: A NULLPOINTEREXCEPTION IS LOGGED WHEN YOU TRY TO SAVE A SOLUTION AFTER YOU RENAME AN EXISTING CHOICE LIST IN CASE BUILDER

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Direct link to fix

 

APAR status

  • Closed as program error.

Error description

  • If you rename an existing choice list in a case solution, an
    error is displayed and logged when you try to save the solution.
    
    Error:
    The case cannot be saved.
    Make sure that the gateway service application in the Content
    Platform Engine server is started. For more information about
    the problem, review the log files on the application server.
    
    In the application server logs, you see the following
    [3/17/22 16:11:09:676 GMT] 000042d6 SystemErr   R
    java.lang.NullPointerException
    [3/17/22 16:11:09:676 GMT] 000042d6 SystemErr   R   at com.lomb
    ardisoftware.server.ejb.repositoryservices.ImportCaseSupport.set
    Metadata(ImportCaseSupport.java:1177)
    [3/17/22 16:11:09:676 GMT] 000042d6 SystemErr   R   at com.lomb
    ardisoftware.server.ejb.repositoryservices.ImportCaseSupport.cre
    ateTWClass(ImportCaseSupport.java:893)
    [3/17/22 16:11:09:676 GMT] 000042d6 SystemErr   R   at com.lomb
    ardisoftware.server.ejb.repositoryservices.ImportCaseSupport.imp
    ortChoices(ImportCaseSupport.java:648)
    [3/17/22 16:11:09:676 GMT] 000042d6 SystemErr   R   at com.lomb
    ardisoftware.server.ejb.repositoryservices.ImportCaseSupport.imp
    ortSolutionType(ImportCaseSupport.java:541)
    [3/17/22 16:11:09:676 GMT] 000042d6 SystemErr   R   at com.lomb
    ardisoftware.server.ejb.repositoryservices.ImportCaseSupport.syn
    cSolutionType(ImportCaseSupport.java:1388)
    [3/17/22 16:11:09:676 GMT] 000042d6 SystemErr   R   at com.ibm.
    bpm.caseintegration.api.impl.ContentObjectAPIWrapper.syncModels(
    ContentObjectAPIWrapper.java:87)
    [3/17/22 16:11:09:676 GMT] 000042d6 SystemErr   R   at com.ibm.
    acm.sold.connector.CEManager.updateBPMData(CEManager.java:2064)
    ...
    
    PRODUCTS AFFECTED
    IBM Cloud Pak for Business Automation
    IBM Business Automation Workflow
    

Local fix

  • Workarounds
    - Discard the changes that include the rename of the existing
    choice list
    - Rename the choice list back to the original name
    - Delete and recreate the choice list
    

Problem summary

  • No additional information is available.
    

Problem conclusion

  • A fix is available or will be available that ensures you are
    able to successfully save a case solution after you rename an
    existing choice list.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR64782

  • Reported component name

    BUS AUTO WORKFL

  • Reported component ID

    5737H4100

  • Reported release

    K00

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2022-03-31

  • Closed date

    2022-05-17

  • Last modified date

    2022-05-17

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BUS AUTO WORKFL

  • Fixed component ID

    5737H4100

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS8JB4","label":"IBM Business Automation Workflow"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"20.0.0.1","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
23 May 2022