Direct link to fix
APAR status
Closed as program error.
Error description
The 'Add Activity' button can be used to add a discretionary activity after a case is created. If a discretionary activity created is a Business Automation Workflow process and contains a script that updates case properties, an error is logged and the activity is not created. The error seen in case client would be similar to: com.ibm.casemgmt.contentservices.wscpeservice.SavePropertiesFaul tMsg: mismatch of Case Activity update sequence number: The error logged in the application server would be similar to the following: [3/2/22 13:15:00:743 GMT] 00000fde BPDInstanceRe E com.ibm.bpm.rest.impl.coachflow.BPDInstanceResource getChangedDataActions ID:t51642, branchID:null, snapshotID:2064.<id>, modelID:1.<id>. [3/2/22 13:15:00:745 GMT] 00000fde BPDInstanceRe E com.ibm.bpm.rest.impl.coachflow.BPDInstanceResource getChangedDataActions CWTBG0048E: The task with the ID 51,642 could not be found. com.ibm.bpm.wle.api.TaskDoesNotExistException: CWTBG0048E: The task with the ID '51,642' could not be found. at com.ibm.bpm.rest.impl.coachflow.BPDInstanceResource$4.call(BPDIn stanceResource.java:451) at com.ibm.bpm.rest.impl.coachflow.BPDInstanceResource$4.call(BPDIn stanceResource.java:431) at com.lombardisoftware.utility.spring.ProgrammaticTransactionSuppo rt$3.doInTransaction(ProgrammaticTransactionSupport.java:594) .... .... [3/2/22 13:28:11:884 GMT] 00000729 ContentObject E com.ibm.bpm.content.ContentObjectService callCPEWSToSaveProperties Transaction is marked as Rollback, no need to retry [3/2/22 13:28:11:884 GMT] 00000729 ContentObject E com.ibm.bpm.content.ContentObjectService callCPEWSToSaveProperties Save failed: mismatch of Case Activity update sequence number: com.ibm.casemgmt.contentservices.wscpeservice.SavePropertiesFaul tMsg: mismatch of Case Activity update sequence number: at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method) at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeCons tructorAccessorImpl.java:83) at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(Delega tingConstructorAccessorImpl.java:57) at java.lang.reflect.Constructor.newInstance(Constructor.java:437) at org.apache.axis2.jaxws.marshaller.impl.alt.MethodMarshallerUtils .createServiceException(MethodMarshallerUtils.java:1331) at org.apache.axis2.jaxws.marshaller.impl.alt.MethodMarshallerUtils .demarshalFaultResponse(MethodMarshallerUtils.java:1142) at org.apache.axis2.jaxws.marshaller.impl.alt.DocLitWrappedMethodMa rshaller.demarshalFaultResponse(DocLitWrappedMethodMarshaller.ja va:680) at org.apache.axis2.jaxws.client.proxy.JAXWSProxyHandler.getFaultRe sponse(JAXWSProxyHandler.java:632) at org.apache.axis2.jaxws.client.proxy.JAXWSProxyHandler.createResp onse(JAXWSProxyHandler.java:566) at org.apache.axis2.jaxws.client.proxy.JAXWSProxyHandler.invokeSEIM ethod(JAXWSProxyHandler.java:432) at org.apache.axis2.jaxws.client.proxy.JAXWSProxyHandler.invoke(JAX WSProxyHandler.java:213) at com.sun.proxy.$Proxy223.saveProperties(Unknown Source) at com.ibm.bpm.api.jaxws.callback.ejbimpl.ICMCallbackFacadeBean.sav eProperties(ICMCallbackFacadeBean.java:204) at com.ibm.bpm.api.jaxws.callback.EJSLocalCSLICMCallbackFacade_e8b2 8763.saveProperties(EJSLocalCSLICMCallbackFacade_e8b28763.java) at com.ibm.bpm.api.jaxws.callback.impl.CaseManagerReplyHandler$5.ru n(CaseManagerReplyHandler.java:256) at com.ibm.bpm.api.jaxws.callback.impl.CaseManagerReplyHandler$5.ru n(CaseManagerReplyHandler.java:253) at java.security.AccessController.doPrivileged(AccessController.jav a:774) at javax.security.auth.Subject.doAs(Subject.java:570) PRODUCTS AFFECTED IBM Cloud Pak for Business Automation IBM Business Automation Workflow
Local fix
Problem summary
No additional information is available.
Problem conclusion
A fix is available or will be available that ensures a mismatch error is not logged when you create a discretionary activity that updates case properties after a case is created.
Temporary fix
Comments
APAR Information
APAR number
JR64737
Reported component name
CLOUD PAK FOR A
Reported component ID
5737I2300
Reported release
L00
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2022-03-21
Closed date
2022-04-14
Last modified date
2022-04-14
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
CLOUD PAK FOR A
Fixed component ID
5737I2300
Applicable component levels
[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSBYVB","label":"IBM Cloud Pak for Business Automation"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"L00"}]
Document Information
Modified date:
15 April 2022