Direct link to fix
APAR status
Closed as program error.
Error description
After updating WebClient to v21.0.2, when Vault application is opened, it's not possible to get the credentials created on WebClient credentials section, and also, is possible to see "Error refreshing credentials" on Vault application and the following HTTP error on Vault logs: WDG.Http.HttpException: An error occured calling /v1.0/en-US/account/vault-credential. Details: Object reference not set to an instance of an object. ---> System.Exception: Status=InternalServerError. ReasonPhrase=Internal Server Error --- End of inner exception stack trace --- at WDG.Http.HttpClientExtensions.d__0.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at WDG.Automation.Vault.VaultManagement.d__11.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at WDG.Automation.Vault.VaultManagement.d__10.MoveNext()
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * Customers using the IBM Robotic Process Automation Vault * **************************************************************** * PROBLEM DESCRIPTION: * * No further information * **************************************************************** * RECOMMENDATION: * * Update to a level of IBM Robotic Process Automation that * * includes the fix for this issue. * ****************************************************************
Problem conclusion
First fixed in 21.0.2 IF003
Temporary fix
Comments
APAR Information
APAR number
JR64660
Reported component name
RPA
Reported component ID
5737N5100
Reported release
L00
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2022-02-25
Closed date
2022-06-16
Last modified date
2022-06-16
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
RPA
Fixed component ID
5737N5100
Applicable component levels
[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSC50T","label":"IBM Robotic Process Automation"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"L00"}]
Document Information
Modified date:
17 June 2022