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JR64647: CASE INIT JOB FAILS WHEN YOU UPGRADE FROM CLOUD PAK FOR BUSINESS AUTOMATION V2102 TO V2103 WITH ZEN UI ENABLED

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Direct link to fix

 

APAR status

  • Closed as program error.

Error description

  • When you upgrade Cloud Pak for Business Automation v21.0.2 to
    v21.0.3 and Cloud Pak Platform UI (Zen UI) is enabled, the case
    init job fails with an exception.
    
    The case init job output might have something similar to the
    following:
    
    Jan 24, 2022 11:01:51 AM
    com.ibm.ecm.icm.config.init.services.DefineTargetEnvironment
    defineTargetEnv
    SEVERE: An exception occurred in the event handler. Message was:
    Failed to update BPM project ACL. Error message from BPM: Could
    not send Message.
    java.lang.Exception: Defining Target Environment is Failed
            at
    com.ibm.ecm.icm.config.init.ConfigureTargetEnvironment.configure
    TargetEnv(ConfigureTargetEnvironment.java:110)
            at
    com.ibm.ecm.icm.config.init.InitCaseManager.main(InitCaseManager
    .java:30)
    Jan 24, 2022 11:01:51 AM
    com.ibm.ecm.icm.config.init.InitCaseManager main
    SEVERE: Case Init failed
    java.lang.Exception: Defining Target Environment is Failed
            at
    com.ibm.ecm.icm.config.init.ConfigureTargetEnvironment.configure
    TargetEnv(ConfigureTargetEnvironment.java:110)
            at
    com.ibm.ecm.icm.config.init.InitCaseManager.main(InitCaseManager
    .java:30)
    
    PRODUCTS AFFECTED
    IBM Cloud Pak for Business Automation
    

Local fix

Problem summary

  • No additional information is available.
    

Problem conclusion

  • A fix is available or will be available that ensures case init
    job does not fail when you upgrade Cloud Pak for Business
    Automation from v21.0.2 to v21.0.3 and Cloud Pak Platform UI is
    enabled.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR64647

  • Reported component name

    CLOUD PAK FOR A

  • Reported component ID

    5737I2300

  • Reported release

    L00

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2022-02-25

  • Closed date

    2022-02-28

  • Last modified date

    2022-02-28

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    CLOUD PAK FOR A

  • Fixed component ID

    5737I2300

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSBYVB","label":"IBM Cloud Pak for Business Automation"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"L00","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
11 March 2022