IBM Support

JR64611: IBM RPA - CAN'T LOGIN ON STUDIO USING OCP WITH CHROME OR EDGE

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Direct link to fix

21.0.2-IBMRPA-IF003

 

APAR status

  • Closed as program error.

Error description

  • When installing IBM RPA on OCP using OpenLDAP, it's not possible
to login within Studio using Chrome or Edge, when both of this
browsers are used, the exception "One or More Errors Occurred."
is thrown by Studio.

Local fix

  • As a workaround, it's possible to set Mozilla Firefox as the
default browser, making it possible to login within Studio with
no problems at all.

Problem summary

  • ****************************************************************
* USERS AFFECTED:                                              *
* Users with Chrome or Edge as their default browser using OCP *
****************************************************************
* PROBLEM DESCRIPTION:                                         *
* No further information.                                      *
****************************************************************
* RECOMMENDATION:                                              *
****************************************************************

Problem conclusion

  • A fix is available that corrects this issue.
First fixed in 21.0.2.3

Temporary fix

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    JR64611
    • 

  • Reported component name
    RPA
    • 

  • Reported component ID
    5737N5100
    • 

  • Reported release
    L00
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2022-02-15
    • 

  • Closed date
    2022-05-25
    • 

  • Last modified date
    2022-05-25
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    RPA
    • 

  • Fixed component ID
    5737N5100
    • 



Applicable component levels


    








      
              
                            

              

              [{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSC50T","label":"IBM Robotic Process Automation"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"L00"}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            26 May 2022
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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