JR64603: BUSINESS AUTOMATION WORKFLOW MIGHT THROW HEURISTICMIXEDEXCEPTION IF EXTERNAL CONTENT PLATFORM ENGINE IS CONFIGURED

workflow.2202.delta.repository

APAR status

• Closed as fixed if next.

Error description

• In the Case Manager configuration tool, the "Deploy the Content
  Platform Engine Gateway Service" task will configure Business
  Automation Workflow and Content Platform Engine server to use
  WS-Transaction 1.1 and disables transaction coordination
  authorization.
  
  However, with this change in effect you might observe following
  operation to fail with HeuristicMixedException.
  
  1. Add users to Project Area using bawadmin desktop on IBM
  Content Navigator.
  Error:
  com.ibm.ecm.icm.accm.repository.ManageProjectArea.addUsersToProj
  ectArea()
  
  com.filenet.api.exception.EngineRuntimeException: FNRCE0066E:
  E_UNEXPECTED_EXCEPTION: An unexpected exception occurred.
  Message was: ; nested exception is:
  javax.transaction.HeuristicMixedException errorStack={
        at
  com.filenet.engine.ejb.EJBUtil.determineException(EJBUtil.java:9
  1)
  
  
  2. Added a new Case using using bawadmin desktop on IBM Content
  Navigator.
  
  Error:
  com.ibm.ecm.extension.icm.services.impl.CaseService.execute()
  
  com.filenet.api.exception.EngineRuntimeException: FNRCE0066E:
  E_UNEXPECTED_EXCEPTION: An unexpected exception occurred.
  Message was: ; nested exception is:
  javax.transaction.HeuristicMixedException errorStack={
        at
  com.filenet.engine.ejb.EJBUtil.determineException(EJBUtil.java:9
  1)
  

Local fix

• If the Content Platform Engine is running on WebSphere
  Application Server (not Liberty server),  you can enable "Enable
   transaction coordination authorization" manually for each BAW
  and CPE server in WebSphere Application Server Administrative
  Console.
  Servers -> All servers, for each application cluster member, go
  to Container Settings -> Container Services ->Transaction
  service, check "Enable transaction coordination authorization".
  

Problem summary

• No additional information is available.
  

Problem conclusion

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels