JR64549: JISERVER-RESOURCES-WIN32.JAR MISSING IN EMBEDDED NAVIGATOR FOR WINDOWS DISTRIBUTION OF BUSINESS AUTOMATION WORKFLOW

APAR status

• Closed as program error.

Error description

• For Business Automation Workflow v21.0.3 configurations running
  on Windows, the embedded IBM Content Navigator contains the
  jiserver-resources-linux.jar in the WEB-INF/lib folder instead
  of the correct jiserver-resources-win32.jar.
  
  When a user uses Case Client to view documents, the following
  errors are logged in application logs:
  
  Caused by: javax.servlet.ServletException:
  javax.servlet.ServletException: ERROR starting
  ViewOnePlatform.navigator. Please see log files for details.
  at com.ibm.dv.server.ViewOnePlatformService.create(Unknown
  Source)
  at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
  at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAcc
  essorImpl.java:90)
  at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingM
  ethodAccessorImpl.java:55)
  at java.lang.reflect.Method.invoke(Method.java:508)
  ... 102 more
  
  Caused by: javax.servlet.ServletException: ERROR starting
  ViewOnePlatform.navigator. Please see log files for details.
  at ji.streamer.servlet.jiServerModuleServlet.init(Unknown
  Source)
  at com.ibm.dv.server.ViewOnePlatformService.init(Unknown Source)
  ... 107 more
  
  Caused by: ji.server.util.jiServerModuleException:
  jiserver-resources-win32.jar: An error occurred while validating
  the Java archive. Archive cannot be found in classpath
  
  PRODUCTS AFFECTED
  IBM Business Automation Workflow
  

Local fix

Problem summary

• No additional information is available.
  

Problem conclusion

• A fix is available or will be available that ensures the
  appropriate jiserver-resources JAR file is included with the
  embedded IBM Content Navigator for IBM Business Automation
  Workflow on Windows platform.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  BUS AUTO WORKFL

• Fixed component ID

  5737H4100

Applicable component levels