IBM Support

JR64541: IBM RPA - LAUNCH AND ATTACH WINDOW COMMAND DOESN'T WORK ON RUNTIME EXECUTION

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APAR status

  • Closed as program error.

Error description

  • Command Launch and Attach window doesn't open Windows
    application when executed via runtime scheduled execution. It
    seems that the scenario is reproduced if the Windows'
    application has a splash screen, which causes the command to try
    to attach this screen instead of the main one, opened after the
    splash screen disappears.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Users that use Launch and Attach Window command with apps    *
    * with a splash screen                                         *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Sometimes when Launch and Attach Window command was used     *
    * with apps with a splash screen, the command would try to     *
    * attach the splash screen only since it was considered as the *
    * app itself, but the command should wait the app to be fully  *
    * loaded before it finishes. The solution chosen was to enable *
    * user to provide the title of the window that the command     *
    * needs to wait, so even if the splash screen is considered as *
    * the app, the command will wait until the provided title is   *
    * found on given process.                                      *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • A fix was delivered on 21.0.3
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR64541

  • Reported component name

    RPA

  • Reported component ID

    5737N5100

  • Reported release

    L00

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2022-01-21

  • Closed date

    2022-07-05

  • Last modified date

    2022-09-08

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    RPA

  • Fixed component ID

    5737N5100

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSC50T","label":"IBM Robotic Process Automation"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"L00","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
08 September 2022