IBM Support

JR64512: A CASE SOLUTION PROMOTION FAILS IN IBM CASE MANAGER

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Direct link to fix

 

APAR status

  • Closed as program error.

Error description

  • When you try to promote a case solution in Case Manager Builder
    imported in IBM Business Automation Studio, it fails with the
    following exception:
    
    00000b9c INFO com.ibm.bpmstd.engine.api.util.ExceptionChecker
    WARNING: Exception not recognized by
    com.ibm.bpmstd.engine.api.util.ExceptionChecker.
    Exception associated with method
    com.ibm.bpmstd.engine.ops.api.rest.impl.StdImpl.createStdBpmCont
    ainersInstall_case().
    Exception message is: Login Failure: all modules ignored
    javax.security.auth.login.LoginException: Login Failure: all
    modules ignored
    at
    javax.security.auth.login.LoginContext.invoke(LoginContext.java:
    940)
    at
    javax.security.auth.login.LoginContext.access$000(LoginContext.j
    ava:196)
    at
    javax.security.auth.login.LoginContext$4.run(LoginContext.java:6
    98)
    at
    javax.security.auth.login.LoginContext$4.run(LoginContext.java:6
    96)
    at
    java.security.AccessController.doPrivileged(AccessController.jav
    a:738)
    at
    javax.security.auth.login.LoginContext.invokePriv(LoginContext.j
    ava:696)
    at
    javax.security.auth.login.LoginContext.login(LoginContext.java:5
    97)
    at
    com.ibm.bpmstd.engine.ops.api.rest.impl.StdImpl.createStdBpmCont
    ainersInstall_case(StdImpl.java:1600)
    at
    com.ibm.bpmstd.engine.ops.api.rest.impl.StdBpmContainersInstall_
    caseResource.createStdBpmContainersInstall_case(StdBpmContainers
    Install_caseResource.java:83)
    

Local fix

Problem summary

  • No additional information is available.
    
    PRODUCT AFFECTED:
    IBM Cloud Pak for Business Automation
    

Problem conclusion

  • A fix is available or will be available that ensures a case
    solution is promoted successfully from the Case Manager.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR64512

  • Reported component name

    CLOUD PAK FOR A

  • Reported component ID

    5737I2300

  • Reported release

    L00

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2022-01-24

  • Closed date

    2022-02-01

  • Last modified date

    2022-02-01

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    CLOUD PAK FOR A

  • Fixed component ID

    5737I2300

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSBYVB","label":"IBM Cloud Pak for Business Automation"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"L00","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
11 March 2022