IBM Support

JR64461: BUSINESS TEAM SERVICE (BTS) FAILS WITH AN IMAGE PULL ERROR WHEN DEPLOYING CLOUD PAK FOR BUSINESS AUTOMATION

Subscribe to this APAR

By subscribing, you receive periodic emails alerting you to the status of the APAR, along with a link to the fix after it becomes available. You can track this item individually or track all items by product.

Notify me when this APAR changes.

Notify me when an APAR for this component changes.

Direct link to fix

21.0.3-WS-CP4BA-IF005

 

APAR status

  • Closed as program error.

Error description

  • The Business Team Service (BTS) deployment fails with an
image pull error when setting up the EDB PostgreSQL database
during Cloud Pak for Business Automation deployment


APAR Products Affected:
IBM Cloud Pak for Business Automation

Local fix

  • 



Problem summary


    

  • APAR Products Affected:
IBM Cloud Pak for Business Automation

    



Problem conclusion


    

  • A new Business Teams Service (1.0.4) case is now available. The
update addresses the image pull errors for the EDB PostgreSQL
images. A workaround has been described in IBM Cloud Pak for
Business Automation 21.0.3 Known Issues:
https://www.ibm.com/support/pages/node/6426995

    



Temporary fix


    

  • Not applicable

    



Comments


    

  • 



APAR Information




    

  • APAR number
    JR64461
    • 

  • Reported component name
    CLOUD PAK FOR A
    • 

  • Reported component ID
    5737I2300
    • 

  • Reported release
    L00
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2022-01-11
    • 

  • Closed date
    2022-02-21
    • 

  • Last modified date
    2022-02-21
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    CLOUD PAK FOR A
    • 

  • Fixed component ID
    5737I2300
    • 



Applicable component levels


    








      
              
                            

              

              [{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSBYVB","label":"IBM Cloud Pak for Business Automation"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"L00","Line of Business":{"code":"LOB45","label":"Automation"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            11 March 2022
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
Page Feedback